Embark on a rewarding and challenging career as a Business Analysis Associate II with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Associate II within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. Leveraging your advanced understanding of data analytics and automation, you will uncover patterns, analyze complex data sets, and develop innovative solutions to support business strategies. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with organizational goals. You will be responsible for planning and directing work, making decisions that impact departmental outcomes, and managing complex situations. Your ability to think strategically, coupled with your strong customer service skills, will be crucial in delivering results that enhance the customer journey and drive the success of our business.

 Job Responsibilities

Manage requirements elaboration milestones for implementation and adoption of new KYC StandardsCollaborate with Operations Users and managers across LOBs and work streams to ensure consistency for cross-platform workflow functional designPartner with KYC Operations, Business Users and Process Reengineering teams to ensure alignment of processes to the system functionalityConduct interviews to gather customer requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios and other methodsEnsure timely completion of requirements gathering milestones and story writingEffectively translate business requirements into value-added, comprehensive solutions that will feed into test plans using appropriate processes, procedures and technologyTranslate conceptual customer requirements into functional requirements in a clear manner that is  to developers / project teamEnsure JIRA  backlog is consistently being built, allowing to fill at least a sprint worth of capacity at any given timeMaintain/enhance requirements gathering model that enables smooth adoption of the system by Operation usersEnsure strong engagement at all levels of the cross-functional stakeholder team and technology teamAlign system design to operating model, Timely escalation and resolution of impediments and Manage the implementation of new functionality through training sessions, demos, that will contribute to training material development

  

Required qualifications, capabilities and skills

6 years+ experience in a business analysis role program and/or project management in the banking/ financial industryAdvanced Business Process Modelling and analysis techniques including production of Use Case Models, detailed Use Cases, Activity Diagrams, State Diagrams and Logical design ModelsExposure and understanding of programming skills like MFE’s, API’s Micorservice, JSON, Kafka, Postman, etcExperience on global / multi-site projects including facilitation of workshops with remote participants and rationalization of regional requirementsSoftware Development methodologies, especially AgileExposure and understanding of UX designing aspects and UX modelingAdvanced knowledge of Microsoft Office, i.e., Excel, Word, Visio, Powerpoint, Lucid etc.The ability to work within a large teamThe ability to work independently as well as part of a team