The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Business Administrator with the resources to solve critical problems for the future of our business, which is why we need you. 

Role Summary: As a key member of the JEO team, this role encompasses a broad range of duties, focusing on office administration and business (sales) support. The individual will report to the Office Manager, who supervises overall office management and daily operations.

Job Descriptions:
1) Office Administration & General Affairs

Manage reception tasks for visitors and incoming calls. Handle incoming and outgoing mail and packagesManage office facilities and security. Liaise with Real Estate team of MLJ and the management office of the building. Administrate regulatory tasks in disaster preventionManage office access cards, security cards and meeting room keysCoordinate with departments to ensure proper storage and retrieval of documents. Monitor the expiration dates of stored items and handle disposal or extension requestsManage overall office supplies such as stationery and kitchen items. Check the levels of those supplies and place appropriate orders. Manage office budgets and track expenditure. Process invoices.Handle the ordering and production of employees' business cards. Oversee the management and procurement of envelopes and letterheads featuring the company address and logoCoordinate the setup of workstations for new employees and manage the office administration aspects of the exit process for departing staff. Liaise closely with HR and the IT Help Desk to ensure smooth transitionsAssist Office Manager in hosting company-wide events as well as group occasionsOther ad-hoc tasks upon request

2) Business (Sales) Support

Assist businesses, mostly sales and investment departments. Manage periodical agenda and arrange new meetings and appointments.Provide support in organizing external/internal events such as client seminars and dinnersAssist sales members with business travel arrangementsProvide general support to visitors (internal, external, overseas)Handle other ad-hoc requests

Required Skills & Experience:

Minimum 5 years of experience in administrative roles at global firms. Experience in financial industry a plusExperience in assisting sales functionsA high level of organizational and multitasking abilitiesBusiness-level English skill, both written and spoken, with the ability to manage email correspondence in EnglishStrong team collaboration skills and the ability to deliver results in a team-oriented environmentEffective communication skills, capable of interacting with a diverse range of individuals in a professional manner

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid