The opportunity

Delaware North UK is hiring a full-time Business Account Manager to join our team at the exciting London Stadium in Stratford, East London. Working in iconic locations like this, there’s endless opportunities to thrive. As an Account Manager for the business, you will be managing sales and coordinating meetings and events at London Stadium, from initial communication to event days. If you are the determined, driven, and focussed Business Accounts Manager we are looking for, ready to learn and grow in your career and looking to be part of a successful team, take a shot at your new job with us. Apply to join our collaborative team in this fantastic atmosphere and kick off your new career.

Pay

The expected pay for this role is Competitive

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

A generous 33-day holiday allowance (including bank holidays)Favourable pension contributionsExperience in a dynamic workplace with our most exciting year ahead hosting major sporting events and concerts in 2025, including West Ham United in Premier League football, UK Athletics Meet, Sam Fender, East London musical icons Iron Maiden taking the stage, and more!

Help us delight the world by applying today.

What will you do?Manage sales and enquiries for internal events and all non-matchday business, as well as manage telephone sales communication and update the booking systemConduct venue show-rounds to ensure each area is set and ready, guiding clients to maximise sales conversion and ensure a successful eventEnsure event information is detailed accurately to maximise sales opportunity and revenue, maximising profit margins proactively by up-selling food, beverage, and other items, exceeding sales targets while supporting excellent guest experiencesAssist the preparation of detailed event schedules and function sheets, and attend weekly team meetings to discuss operational requirements, including detailed function sheets, floor plans, dietary requirements, schedules, and other event detailsProduce accurate and timely contracts and pre-payment invoices

More about you1-3 years’ experience, with preference for experience in sales and event coordination; no degree requiredSkills in IT literacy, teamwork and collaboration, attention to detail, quality focus, guest and client focus, and excellent written and verbal communicationWho we are

Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the 60 - 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.

 

There have been many exceptional music events taking stage at London Stadium, with this year being no different, showcasing a show-stopping night with Sam Fender, with a homecoming performance from East London giants, Iron Maiden in 2025. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!