Bus Operator
Halifax Regional Municipality
Halifax Regional Municipality is building a hiring pool that will be used to fill permanent, full-time Bus Operator positions for Halifax Transit.
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their application.
This competition involves several phases. Due to the high volume of applications received, email will be the primary means of communication. Candidates are REQUIRED to monitor the email address they used to submit the application.
Bus Operators are responsible for the safe operation of their vehicles and must follow schedule guidelines, sometimes under difficult circumstances. Customer service is a large part of the Bus Operator’s daily duties, they must be able to communicate effectively with all passengers and respond to their needs. Bus Operators must constantly monitor their passengers and other drivers and exercise a great deal of tact and diplomacy. Bus Operators deal with heavy traffic and congested streets, while monitoring fare collection and advising of the Fare Policy, issuing and receiving transfers, and checking passes. Bus Operators must be alert and manage their personal well-being as they can drive long hours with minimum breaks, operate during peak periods with split shifts and must cope with adverse weather, construction and traffic conditions. Bus Operators may be required to participate in emergency management operations as part of the municipality's emergency response.
Halifax Transit services the urban core of the municipality, namely the Halifax, Bedford, Dartmouth, and Sackville areas along with adjacent outlying communities with over 400 buses, over 70 routes, operating close to 24 hours a day, 365 days a year. Halifax Transit is the largest transit system in Atlantic Canada, carrying over 19 million passengers a year.
DUTIES AND RESPONSIBILITIES:Report to dispatch or start location at the beginning of shift and review operators’ noticesCheck and visually inspect vehicle for pre-tripDrive vehicle and practice defensive driving techniques while following the Nova Scotia Motor Vehicle and Motor Carrier Acts and HRM policies at all timesAssess and monitor vehicle operating conditions, and report issuesGreet, acknowledge, and assist passengers and the public in a professional and courteous mannerMonitor fare collection and passenger loadsAnticipate potential problems, passenger emergencies and respond to medical emergenciesMonitor the behavior of passengers to ensure the safety of others and contact the Communications Centre for assistance as neededProvide assistance to passengers as requested. All Halifax Transit buses have wheelchair accessible features, which require Bus Operators to assist passengers on and off the bus by operating ramps and securing wheelchairs.Ensure passenger safety and comfortSecure and return items to Lost & FoundConduct post-operations procedures QUALIFICATIONS
Education and Experience:Grade 11 or equivalent education and related experienceThree (3) years of experience working in a service occupation dealing directly with customersThree (3) years of recent driving experienceA valid Canadian driver’s license with a safe driving record (no more than 2 demerit points and no more than 1 at-fault accident)Completion of a defensive driving course is an assetDriving experience in a transit environment is an assetTechnical / Job Specific Knowledge and Abilities:Be capable of meeting the physical demands of the job such as sitting for prolonged periods of time, reaching, gripping, push/pull of steering wheel, twisting and turning of neck, sensory/perceptual demands along with good concentrationBe able to demonstrate dependability and reliabilityHave strong problem-solving skillsBe able to react quickly and remain calm in difficult and stressful situationsBe able to understand, speak, read, write English in order to learn training materials, communicate effectively with the travelling public, and write reportsBe able to work variable hours including weekends and statutory holidaysPlease note – In person testing will be conducted as a component of the selection process to assess technical and job specific knowledge.
COMPETENCIES: Analytical Thinking; Communication; Customer Service; Decision Making; Organization & Planning; Teamwork and Cooperation; Values & Ethics; Valuing Diversity
HOURS OF WORK: Hours of work, vacation, and days off are determined by seniority and can impact a new Bus Operator's personal and family life. Below is what you might expect:Transit Services are available 7 days a week, 365 days a year. Bus Operators will be required to work weekends, both day and night shifts, at times changing from one to the other with little notice.Daily work assignments may be split shifts (example: begin work at 6 a.m. and work till 9 a.m., then another shift on the same day starting at 2 p.m. and working till 6 p.m.).Holidays and days off may not be consecutive or consistent.As seniority increases, so does your choice of hours and vacation dates.SALARY: As per the ATU Collective agreement, successful candidates will be compensated $27.37 per hour within the first year of service while completing the mandatory training. Salary will increase incrementally up to a maximum of $32.20 per hour.
WORK LOCATION: 200 Ilsley Avenue, Dartmouth or 80 Grassy Lake Drive, Halifax
CLOSING DATE: Posting open until positions are filled.
Please note: We thank all applicants for their interest in this position. Only those selected for interview/testing will be contacted.
During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their application.
This competition involves several phases. Due to the high volume of applications received, email will be the primary means of communication. Candidates are REQUIRED to monitor the email address they used to submit the application.
Bus Operators are responsible for the safe operation of their vehicles and must follow schedule guidelines, sometimes under difficult circumstances. Customer service is a large part of the Bus Operator’s daily duties, they must be able to communicate effectively with all passengers and respond to their needs. Bus Operators must constantly monitor their passengers and other drivers and exercise a great deal of tact and diplomacy. Bus Operators deal with heavy traffic and congested streets, while monitoring fare collection and advising of the Fare Policy, issuing and receiving transfers, and checking passes. Bus Operators must be alert and manage their personal well-being as they can drive long hours with minimum breaks, operate during peak periods with split shifts and must cope with adverse weather, construction and traffic conditions. Bus Operators may be required to participate in emergency management operations as part of the municipality's emergency response.
Halifax Transit services the urban core of the municipality, namely the Halifax, Bedford, Dartmouth, and Sackville areas along with adjacent outlying communities with over 400 buses, over 70 routes, operating close to 24 hours a day, 365 days a year. Halifax Transit is the largest transit system in Atlantic Canada, carrying over 19 million passengers a year.
DUTIES AND RESPONSIBILITIES:Report to dispatch or start location at the beginning of shift and review operators’ noticesCheck and visually inspect vehicle for pre-tripDrive vehicle and practice defensive driving techniques while following the Nova Scotia Motor Vehicle and Motor Carrier Acts and HRM policies at all timesAssess and monitor vehicle operating conditions, and report issuesGreet, acknowledge, and assist passengers and the public in a professional and courteous mannerMonitor fare collection and passenger loadsAnticipate potential problems, passenger emergencies and respond to medical emergenciesMonitor the behavior of passengers to ensure the safety of others and contact the Communications Centre for assistance as neededProvide assistance to passengers as requested. All Halifax Transit buses have wheelchair accessible features, which require Bus Operators to assist passengers on and off the bus by operating ramps and securing wheelchairs.Ensure passenger safety and comfortSecure and return items to Lost & FoundConduct post-operations procedures QUALIFICATIONS
Education and Experience:Grade 11 or equivalent education and related experienceThree (3) years of experience working in a service occupation dealing directly with customersThree (3) years of recent driving experienceA valid Canadian driver’s license with a safe driving record (no more than 2 demerit points and no more than 1 at-fault accident)Completion of a defensive driving course is an assetDriving experience in a transit environment is an assetTechnical / Job Specific Knowledge and Abilities:Be capable of meeting the physical demands of the job such as sitting for prolonged periods of time, reaching, gripping, push/pull of steering wheel, twisting and turning of neck, sensory/perceptual demands along with good concentrationBe able to demonstrate dependability and reliabilityHave strong problem-solving skillsBe able to react quickly and remain calm in difficult and stressful situationsBe able to understand, speak, read, write English in order to learn training materials, communicate effectively with the travelling public, and write reportsBe able to work variable hours including weekends and statutory holidaysPlease note – In person testing will be conducted as a component of the selection process to assess technical and job specific knowledge.
COMPETENCIES: Analytical Thinking; Communication; Customer Service; Decision Making; Organization & Planning; Teamwork and Cooperation; Values & Ethics; Valuing Diversity
HOURS OF WORK: Hours of work, vacation, and days off are determined by seniority and can impact a new Bus Operator's personal and family life. Below is what you might expect:Transit Services are available 7 days a week, 365 days a year. Bus Operators will be required to work weekends, both day and night shifts, at times changing from one to the other with little notice.Daily work assignments may be split shifts (example: begin work at 6 a.m. and work till 9 a.m., then another shift on the same day starting at 2 p.m. and working till 6 p.m.).Holidays and days off may not be consecutive or consistent.As seniority increases, so does your choice of hours and vacation dates.SALARY: As per the ATU Collective agreement, successful candidates will be compensated $27.37 per hour within the first year of service while completing the mandatory training. Salary will increase incrementally up to a maximum of $32.20 per hour.
WORK LOCATION: 200 Ilsley Avenue, Dartmouth or 80 Grassy Lake Drive, Halifax
CLOSING DATE: Posting open until positions are filled.
Please note: We thank all applicants for their interest in this position. Only those selected for interview/testing will be contacted.
During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
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