Bus Continuity Consultant Global Operations Charlotte, North Carolina;Plano, Texas; Richmond, Virginia; Jersey City, New Jersey; Chandler, Arizona; Fort Worth, Texas; Greensboro, North Carolina; Newark, Delaware; Scranton, Pennsylvania; New York, New York; Chicago, Illinois; Tampa, Florida; Pennington, New Jersey **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progressreporting/measurement).Jobexpectations include providing subject matter consulting support in audit and regulatory matters as needed. **Responsibilities:** + Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan + Evaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives + Implements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events + Supports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancements + Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners + This role is responsible for supporting the end-to-end Business Recovery Planning and Testing processes and driving overall operational resiliency for a portfolio of business functions within Global Operations. + Work closely with function teams and the function owner to complete deliverables and collaborate with other GO GBRCs to ensure deliverable consistency and quality + Directly update deliverables in the business continuity systems of record, including Continuity Planning Tool (CPT) and Third Party Exit Strategy (TPES) planning tool + Interact with senior leaders and engage/influence business partners across the defined portfolio + Build and maintenance of the following deliverables for the GBRC’s portfolio of business functions: + Business Impact Analysis (BIA) – functional risk assessment to determine the function’s Recovery Time Objective (RTO). Also includes identification of the function’s application, third party, and other function dependencies + Business Recovery Plan (BRP) – recovery strategies and tasks for recovery of the function; includes recovery for physical location disruption, dependency disruption (application, third party, and other function), and employee unavailability (e.g., pandemic) + Business Recovery Function-Location Testing – the GBRC will write test scripts and expected results and oversee test execution by function teams + Third Party Exit Strategy Plans – detailed exit plans for third party permanent disruption + Third Party Exit Strategy Plan Testing – tabletop testing to exit plans to confirm plan viability + The GBRC will have opportunities to participate in or run projects from time-to-time based on availability, project topic knowledge, and career interests. + Required Skills + Minimum 2 years Business Continuity or Business Support experience + Ability to work independently with a bias for action + Capability to learn fast and demonstrate critical thinking + Strong communication skills, both verbal and written + Comfortable guiding the business through key business continuity deliverables and confidence to influence the development of robust, executable business recovery strategies + Ability to build strong relationships with business function owners and become trusted advisor on resiliency and business continuity topics + Proficient with Microsoft Office suite of applications including Word, Excel, PowerPoint + Desired Skills + Working knowledge of Global Operations (GO) environment and processes + Experience with resiliency and business continuity key concepts, including internal standards and tools (Continuity Planning Tool – CPT, Third Party Exit Strategy – TPES tool) **Skills:** + Active Listening + Adaptability + Attention to Detail + Critical Thinking + Data Collection and Entry + Collaboration + Continuous Improvement + Issue Management + Record Keeping + Written Communications + Business Continuity Management + Data Management + Data and Trend Analysis + Policies, Procedures, and Guidelines Management + Process Simplification **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.