Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

 

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting/measurement).Job expectations include providing subject matter consulting support in audit and regulatory matters as needed.

Responsibilities:

Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the planEvaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectivesImplements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual eventsSupports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancementsIdentifies, validates, and escalates gaps in business continuity readiness to senior management and second line partnersThis role is responsible for supporting the end-to-end Business Recovery Planning and Testing processes and driving overall operational resiliency for a portfolio of business functions within Global Operations. Work closely with function teams and the function owner to complete deliverables and collaborate with other GO GBRCs to ensure deliverable consistency and qualityDirectly update deliverables in the business continuity systems of record, including Continuity Planning Tool (CPT) and Third Party Exit Strategy (TPES) planning toolInteract with senior leaders and engage/influence business partners across the defined portfolioBuild and maintenance of the following deliverables for the GBRC’s portfolio of business functions:Business Impact Analysis (BIA) – functional risk assessment to determine the function’s Recovery Time Objective (RTO).  Also includes identification of the function’s application, third party, and other function dependenciesBusiness Recovery Plan (BRP) – recovery strategies and tasks for recovery of the function; includes recovery for physical location disruption, dependency disruption (application, third party, and other function), and employee unavailability (e.g., pandemic)Business Recovery Function-Location Testing – the GBRC will write test scripts and expected results and oversee test execution by function teamsThird Party Exit Strategy Plans – detailed exit plans for third party permanent disruptionThird Party Exit Strategy Plan Testing – tabletop testing to exit plans to confirm plan viabilityThe GBRC will have opportunities to participate in or run projects from time-to-time based on availability, project topic knowledge, and career interests.

Required Skills Minimum 2 years Business Continuity or Business Support experienceAbility to work independently with a bias for actionCapability to learn fast and demonstrate critical thinkingStrong communication skills, both verbal and writtenComfortable guiding the business through key business continuity deliverables and confidence to influence the development of robust, executable business recovery strategiesAbility to build strong relationships with business function owners and become trusted advisor on resiliency and business continuity topicsProficient with Microsoft Office suite of applications including Word, Excel, PowerPoint

Desired Skills Working knowledge of Global Operations (GO) environment and processesExperience with resiliency and business continuity key concepts, including internal standards and tools (Continuity Planning Tool – CPT, Third Party Exit Strategy – TPES tool)

Skills:

Active ListeningAdaptabilityAttention to DetailCritical ThinkingData Collection and EntryCollaborationContinuous ImprovementIssue ManagementRecord KeepingWritten CommunicationsBusiness Continuity ManagementData ManagementData and Trend AnalysisPolicies, Procedures, and Guidelines ManagementProcess Simplification

Shift:

1st shift (United States of America)

Hours Per Week: 

40