Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service Center (BSC) (https://www.youtube.com/watch?v=tVmgRGP9pmw&t=46s) in Budapest is Eaton’s largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams. **What you’ll do:** The **BSC Operations Leader** serves as the strategic and operational cornerstone of Eaton’s EMEA Business Service Center in Budapest. This role is instrumental in driving productivity, enabling cross-functional collaboration, and fostering a high-performance culture aligned with Eaton’s transformation agenda. The incumbent will lead the center’s evolution into a world-class shared services hub by aligning local capabilities with regional business priorities. Key responsibilities include overseeing facility and office operations, environmental health and safety (EHS), transition initiatives, and growth strategies. + **Strategic Site Leadership:** Take full ownership of the BSC’s operational performance and strategic direction. Partner with EMEA functional leaders to align the BSC’s capabilities with Eaton’s transformation roadmap and growth ambitions. + **Productivity & Performance Excellence:** Define and implement KPIs, SLAs, and performance dashboards to drive transparency, accountability, and continuous improvement across all functions. + **Cross-Functional Synergies:** Unite diverse functional teams under a shared vision. Facilitate collaboration, knowledge sharing, and innovation to unlock synergies and accelerate value creation. + **Culture & Talent Development:** Cultivate a vibrant, inclusive, and purpose-driven workplace. Lead initiatives that enhance employee experience, talent retention, and leadership pipeline development. + **Transformation & Growth Enablement:** Lead the execution of strategic projects (e.g., OFTC, Kinexis, Foresight) that expand the BSC’s scope and impact. Build a scalable infrastructure and knowledge base to support future growth and capability uplift. + **External Engagement & Representation:** Represent Eaton in Hungary’s shared services ecosystem, including government bodies, universities, and industry associations. Position the BSC as a talent magnet and innovation hub in the region. + **EHS & Quality Management System:** Implement and continuously improve the safety, health, and environmental system in conjunction with Eaton Corporation guidelines, ensuring the facilities are safe, environmentally friendly, energy-efficient, secure, and productive while complying with all local regulations. + **Transition Management:** Provide project leadership for EMEA Supply Chain transitions. **Qualifications:** + Bachelor/ Master degree + Extensive experience in multi-national environment across EU incl. experience working with out of EU partners **Skills:** + Experience in Business Services Center and/or Shared Services is a must. Familiar with site regulations and technology. + Proven leadership experience in shared services or operational excellence roles + Process oriented, results driven, excellent customer service skills, and negotiation/influencing skills + Proven track record of driving transformation and cross-functional collaboration + Strategic thinker with hands-on execution capability + Excellent communication, presentation and networking skills to connect with multiple stakeholders across the company + Good skills of connecting dots and mitigating escalations **What we can offer to you:** + **Wide range of Employee Benefits:** Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars) + **Employee Wellbeing Support:** Access comprehensive support programs designed to enhance your overall wellbeing + **Family Friendly:** Enjoy a family-friendly environment with policies that support work-life balance + **Talent Management and Career Development:** We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching + **Dog-Friendly:** Bring your furry friend to work in our dog-friendly office + **Dedicated Spaces:** Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience + **Company Yoga Sessions:** Participate in regular yoga sessions to stay fit and relaxed + **Social Responsibility:** Join a socially responsible organization committed to making a positive impact + **Employee Appreciation Day:** Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions \#LI-KK2 We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.