Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Join a dynamic, multi-disciplinary team of engineers who power the 24x7x365 support behind master control origination and channel delivery technologies. We're the frontline of innovation and reliability, ensuring seamless content delivery and an exceptional customer experience. If you're passionate about connecting people with the content they love, thrive in high-impact environments, and want to be part of a team that values technical excellence and collaboration—this is the place for you.

Job Description

Competencies

Strongly task-oriented with the ability to quickly grasp new concepts, systems, and tools.Demonstrates a thorough working knowledge of broadcast operations, workflows, and engineering procedures.Applies critical thinking and troubleshooting skills to independently diagnose and resolve technical issues.Collaborates effectively with engineering, production, and operations teams to ensure high-quality service delivery.Conducts technical research to identify root causes of complex issues and recommends solutions.Pursues continuous professional development through certifications, training, and industry learning.Shares knowledge and best practices with colleagues; leads technical discussions and project briefings.Proactively takes on advanced responsibilities and shows initiative in problem-solving and innovation.Capable of creating accurate incident reports and timelines for use in post-mortem analysis and root cause investigations.

Core Responsibilities

Develop and maintain a working understanding of broadcast workflows, signal flow paths, and systems architecture.Identify malfunctioning equipment within the signal chain and implement appropriate corrective actions.Perform basic configuration, tuning, and troubleshooting of satellite and fiber decoders.Demonstrate working knowledge of analog and digital signal formats, including SD/HD video, audio types (analog, AES, Dolby), and metadata handling.Use broadcast test equipment such as waveform monitors, oscilloscopes, multimeters, and audio analyzers to validate signals and troubleshoot issues.Exhibit foundational knowledge of IT systems, computer hardware/software, and IP networking as they relate to modern broadcast infrastructure.Understand and apply networking concepts including TCP/IP, multicast, VLANs, and Quality of Service (QoS).Assist in the design, planning, and deployment of IP-based broadcast systems and contribute to the development of technical standards.Create and maintain clear, concise documentation for hardware configurations, software setups, and operational workflows.Participate in engineering projects involving implementation and support of real-time, networked audio/video infrastructure.Install, configure, and repair broadcast equipment and systems, both hardware and software, as required.Maintain accurate records using issue tracking tools and follow team protocols for incident reporting and resolution.Perform other engineering duties as assigned, including participation in cross-functional support teams.1. Basic Understanding of Broadcast and Media SystemsFamiliarity with how TV channels and video content are delivered.Exposure to signal types like video and audio formats (SD/HD, stereo, surround).Willingness to learn how broadcast equipment works and how signals flow.

2. Problem-Solving and Troubleshooting

Ability to think through problems logically and ask good questions.Comfortable using tools and manuals to figure out technical issues.Can follow procedures to document and report problems clearly.

3. Introductory IT and Networking Knowledge

Basic understanding of computers, software, and how networks connect devices.Familiarity with terms like IP address, router, and firewall.Willingness to learn how media systems use networks to move content.

4. Teamwork and Communication

Works well with others and communicates clearly, especially under pressure.Open to feedback and able to explain what they’re working on.Comfortable asking for help and sharing what they’ve learned.

5. Curiosity and Willingness to Learn

Eager to grow through training, certifications, and hands-on experience.Takes initiative to learn new tools and systems.Interested in how technology supports the viewer experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Broadcasting Media; Broadcast Engineering; Broadcast Technologies

Salary:

Primary Location Pay Range: $30.75 - $46.12

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

0-2 Years