Mongkok, Kowloon, Hong Kong
4 days ago
Branch Manager - Hang Seng Bank (HK)

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.


Retail Distribution – Branch Network

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seeking a high caliber professional to join our branch network as Branch Manager.


Principal responsibilities

Formulate and implement sales and business development plans for the branch to achieve the assigned business targetsMonitor the service standards of branch staff to ensure provision of premium customer servicesEnforce established internal operation / procedures to mitigate operational risks and ensure strict sales complianceCoach and motivate branch staff to build a professional and capable work force

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.


Retail Distribution – Branch Network

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seeking a high caliber professional to join our branch network as Branch Manager.


Principal responsibilities

Formulate and implement sales and business development plans for the branch to achieve the assigned business targetsMonitor the service standards of branch staff to ensure provision of premium customer servicesEnforce established internal operation / procedures to mitigate operational risks and ensure strict sales complianceCoach and motivate branch staff to build a professional and capable work forceUniversity degree in Business Administration or a related discipline, or other relevant qualifications such as CFA, CFP or CFMPHolder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferredPasses in the HKSI licensing examinationsMinimum 8 years’ banking experience, with experience in promoting various wealth management productsGood communication, interpersonal and analytical skillsStrong self-motivation and drive to succeed, with ability to work under pressureProficiency in both English and ChineseHigh level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectivelyShown strong situation awareness, strong desire to learn and able to work in Agile environmentAble to inspire others to achieve their goals/ambitions in a variety of situationsWork location will be subject to change and to be decided by Line Management upon joining.

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

University degree in Business Administration or a related discipline, or other relevant qualifications such as CFA, CFP or CFMPHolder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferredPasses in the HKSI licensing examinationsMinimum 8 years’ banking experience, with experience in promoting various wealth management productsGood communication, interpersonal and analytical skillsStrong self-motivation and drive to succeed, with ability to work under pressureProficiency in both English and ChineseHigh level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectivelyShown strong situation awareness, strong desire to learn and able to work in Agile environmentAble to inspire others to achieve their goals/ambitions in a variety of situationsWork location will be subject to change and to be decided by Line Management upon joining.

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

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