Mongkok, Kowloon, Hong Kong
1 day ago
Branch Manager District Branch - Hang Seng Bank (HK)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Retail Distribution – Branch Network

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.


Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

We are currently seekinghigh caliber professionals to join our branch network as Branch Manager District Branch, reporting to Area Manager.

Principal responsibilities

Responsible for leading, developing and managing District Branch to ensure achievement of the business objectivesEnsure delivery of a consistently excellent customer experience and encourage customer migration to alternative channelsEnsure strict alignment to global standards; operate with the highest standards that meet all regulatory requirements and ensure that the front line employees act as the first line of defense by having the right conversations with customersAccountable for minimizing risk and maximising operational efficiencyAchieve results by working with the whole branch team, local market and wider communityPlay an active role as part of wider area/regional leadership teamDeliver the branch plan including leads/sales prospect management and overall customer experience
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