**Position Title:** Supervisor/Team Lead, Financial Transactions and Reconciliation **Status:** Full Time – Work from Office **Hours:** Monday – Friday, 9:00am - 5:00pm EST **Rate of Pay:** Competitive salary based on experience and qualifications **Key Responsibilities:** **Team Management:** + Supervise and lead a team of Financial Transactions Analysts and Settlement and Reconciliation Analysts. + Provide guidance, training, and support to team members to ensure high performance and professional development. + Conduct regular team meetings to review performance, address issues, and communicate updates. **Variance Monitoring and Resolution:** + Oversee the identification, monitoring, and tracking of variances to ensure timely resolution. + Ensure all reconciliations are supported with detailed documentation on a daily basis. **Reconciliation and Reporting:** + Supervise the preparation of bank and account reconciliations. + Ensure the accuracy and completeness of general ledger maintenance. + Oversee daily reconciliation of client bank accounts, ensuring all transactions are properly supported. + Ensure timely transfer of funds and maintenance of ongoing reconciliations. + Ensure reporting to clients is completed within SLA requirements. **Financial Transaction Management:** + Oversee the application of postings and reversals of financial transactions. + Ensure thorough analysis and decision-making based on financial information. + Supervise investigation activities related to payments and adjustments. + Manage correspondence related to financial transactions. **Additional Duties:** + Support convenience cheque processing. + Perform other related duties as assigned by senior management. **Qualifications and Requirements:** **Educational Background:** + Post-secondary education in accounting or finance preferred. **Experience:** + Minimum of 5 years of accounting experience in a banking environment or accounts receivable position. + Previous supervisory experience in the financial sector is an asset. + Fluent in English; proficiency in French is an asset. **Skills and Competencies:** + Strong analytical and problem-solving skills. + Proficiency in Microsoft Excel and all Microsoft Suite Applications. + Demonstrated ability to work within time constraints and manage multiple priorities. + Excellent communication and interpersonal skills. + Highly motivated with the ability to work independently and as part of a team. + Demonstrated ability to implement change efforts and drive continuous improvement. + Willingness to pursue continuous learning and self-development. **Additional Information:** + This role requires adherence to established departmental escalation procedures and quality standards defined by the client. + The position offers opportunities for professional growth and development within the Credit Card Operations department.