The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Do you want to be responsible for creating an amazing guest experience? As a Box Office Supervisor, you will be responsible for show information, maintaining the ticketing systems and create memorable experiences for our guests.

THE DAY-TO-DAY:

Support the Manager in maintaining all shows or events inventory

Provide knowledgeable answers to guest questions; provide detailed information regarding the property amenities and local area

Maintain internal and external show information and outside property sales in the ticketing system; update information on all tours, shows and other event sales

Develop new and analyze existing procedures and special promotions that will improve guest patronage

Generate daily reports on all events for senior leadership, management and promoters

Manage the guest queue system assembling or disassembling queues and stanchions as needed

Develop and mentor hourly employees to ensure departmental standards and goals are understood and met

Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE:

High school diploma or equivalent

2+ Years of Prior Relevant Ticket Office experience or cash handling

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Healthcare, financial, and time off benefits

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=17152

Pay Rate:

The rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!