Job Summary:

WHAT THIS ROLE WILL DO

Cash Handling; Bank Procedures and Check-out ProceduresMaintain superior customer service both in person and over the phonesAnswer phone with prompt and courteous attitudeGuest RelationsWill Call WindowRunning Ticket Program on Computer for SalesProcessing Opening and Closing PaperworkKnowledge of Talent and EntertainmentHave a positive attitudeKeep a clean, well-groomed appearance

WHAT THIS PERSON WILL BRING

Required:

Working Knowledge of Phone Handling, Cashiering, Superior Customer Service skillsEntry level knowledge of basic computer operation and Point of Sales systemsSkill in guest relations, phone etiquette, cash handling, filing, multi-task environment, ATTENTION  TO DETAILAbility to communicate, work well with others, work in a high-volume and sometimes stressful environmentAbility to type proficientlyFlexible schedule (days/nights, weekends and some holidays)Tolerance of all cultures, music and art formsHigh School Diploma

Preferred:

Previous Ticketing experience – Not requiredTicketmaster experience – Not requiredKnowledge of ticket sales Experience in working in live entertainment operationsWorking knowledge of Windows based PC programs

Physical Demands/Working Environment:

Working environment is fast-pacedPosition is part time and limited to show days/Limited office hours on FridaysPosition requires repetitive use of arms for answering busy phones and typing

Pay: $20.50/hour

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The expected compensation for this position is:

$18.81 USD - $20.50 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.