Job Summary: WHAT THIS ROLE WILL DO + Cash Handling; Bank Procedures and Check-out Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and courteous attitude + Guest Relations + Will Call Window + Running Ticket Program on Computer for Sales + Processing Opening and Closing Paperwork + Knowledge of Talent and Entertainment + Have a positive attitude + Keep a clean, well-groomed appearance WHAT THIS PERSON WILL BRING Required: + Working Knowledge of Phone Handling, Cashiering, Superior Customer Service skills + Entry level knowledge of basic computer operation and Point of Sales systems + Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, ATTENTION TO DETAIL + Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment + Ability to type proficiently + Flexible schedule (days/nights, weekends and some holidays) + Tolerance of all cultures, music and art forms + High School Diploma Preferred: + Previous Ticketing experience – Not required + Ticketmaster experience – Not required + Knowledge of ticket sales + Experience in working in live entertainment operations + Working knowledge of Windows based PC programs Physical Demands/Working Environment: + Working environment is fast-paced + Position is part time and limited to show days/Limited office hours on Fridays + Position requires repetitive use of arms for answering busy phones and typing Pay: $20.50/hour ---------- The expected compensation for this position is: $18.81 USD - $20.50 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.