Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Basic Function and Scope of Responsibility: 

The Laboratory Support Services Manager is responsible for the management of the specimen management, accessioning and administrative functions of the clinical and Biopharma testing areas of the laboratory. 

Qualifications

Essential Job Duties:

 

Provide overall direction for the clinical laboratory support functions; specimen management, accessioning and administrative dutiesSet and measure against department productivity standards and appropriate quality metricsWork closely and effectively with the laboratory management to ensure all support systems are properly operatingLead continuous improvement initiatives that focus on processes, work flow and throughput so the lab can efficiently and effectively handle growth while maintaining high quality standards  Develop effective working relationships with other Lab and Non-Lab LeadersWork effectively with IT to manage current systems and to develop and help implement improvements that support our overall quality and efficiency effortsWork effectively with Client Services and Billing Department to ensure accuracy of account setup and timely correction of errors and issues as they ariseAssist in the management of the clinical lab budget and clinical lab vendor contracts as appropriateConduct regularly scheduled (at least monthly) effective and productive team meetingsDemonstrate ability to coach associates through necessary performance improvements and to help make hiring and termination decisionsEmploy sufficient number of properly qualified personnel to meet growing test volumesConduct regularly scheduled one-on–one meetings with direct reports which focus on execution of their respective responsibilities as well as their growth and development with the CompanyActively participate in the development of departmental goals, objectives and systemsRepresent department and the organization favorably and in accordance with established Company standards and associate attributes at all times. Other duties as assigned by management

Essential Knowledge, Skills and Abilities:

 

High school diploma required.  BS or BA in biological, physical, chemical, clinical laboratory science preferred2 years of experience in a high complexity laboratory setting2 years of supervisory experience requiredAbility to safely work with potentially infectious human blood and body fluids utilizing all appropriate personal protective equipment (PPE)Experience working on automated and manual platformsDemonstrated project management skillsDemonstrated successful and effective management and leadership of a large and diverse teamIn-depth knowledge of legal and regulatory requirements; specifically HIPAA regulations relating to patient privacyAbility to make independent decisions regarding matters of significanceAbility to work outside of normal core business hours as neededDemonstrated leadership and critical thinking abilities        Excellent verbal & written communication skillsGoal oriented, with excellent time management and organizational skillsExcellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organizationKeenly attentive to detailAbility to keep sensitive information confidential

High level of proficiency with PC based software programs

Additional Information

Additional information 

COMPREHENSIVE BENEFITS PACKAGE & COMPENSATION

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.
 

Authorization to work in the United States without Sponsorship 

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

 

Eurofins USA Clinical Trial Solutions is a Disabled and Veteran Equal Employment Opportunity employer.