Description Our client is seeking a detail-oriented Billing Triage Specialist to join their Revenue Cycle Management (RCM) team on a contract-to-hire basis. In this critical role, you will proactively manage and resolve missing information from physician/site orders, including patient demographics, diagnosis codes, test requisitions, and other key billing requirements. Familiarity with Quadex systems is a strong plus! This position is ideal for an individual with healthcare billing and collections experience, an eye for detail, and the ability to efficiently communicate with clients to ensure data accuracy for billing purposes. Position Responsibilities + Proactively identify and track missing information on physician/site orders necessary for billing processes. + Communicate with clients via phone, fax, and email to retrieve patient demographics, diagnosis codes, and other essential details. + Access and utilize payor web portals to gather missing billing information. + Resolve front-end errors, unlocked TNPs (Test Not Processed), and other year-to-date (YTD) variances before orders can be finalized for billing. + Prepare and maintain regular reports for RCM leadership to track progress and outstanding cases. + Implement consistent follow-up protocols to finalize the billing workflow. + Understand and adhere to regulatory compliance guidelines and company standards of conduct. + Perform other job-related duties as assigned. Requirements Education: + High School Diploma or equivalent required. + Bachelor’s degree in Business (preferred but not required). Experience: + 1-3 years in healthcare revenue cycle management (RCM)—experience in laboratory RCM preferred. + 1-3 years of medical billing experience is required. + Familiarity with Quadex software is a strong advantage. Skills: + Strong problem-solving skills and the ability to manage complex billing scenarios. + Proficient in working with payor web portals and managing billing-related documentation. + Excellent communication skills, including phone, fax, and email correspondence with healthcare providers or client offices. + Detail-oriented and organized, with the ability to prioritize tasks and meet strict deadlines. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .