As the established expert the Billing Team Lead for Emerson Automation Solutions Latin America requires superb analytical skills and a deeper and detailed understanding of the Billing process in more than 3 countries across LAM. In this role responsibility is to focus on daily one-on-one supervision and management of the team members. Under the direction of the manager, the team lead can implement systems and improvements to processes to achieve goals while providing development opportunities. Additionally, should have a proven consistent satisfactory performance and might still be focused on the accurate and timely processing of billing documents, proactive management of requests and exceptions and ensuring that customers are billed correctly. The team lead will provide training and mentoring to less experienced personnel and is expected to provide more in-depth support with quality, training, and continuous improvement initiatives.

In this role, your responsibilities will be

Manage end-to-end invoice execution assuring timely and accurate invoicing Provide appropriate guidance and directions based on people’s capabilities regarding billing activities. Set team’s objectives to align with broader organizational goals Develop and maintain billing processes and procedures Prepare and present regular billing reports to senior management Create teams with appropriate and diverse mix of styles, perspectives and experiences When required, generate invoices within established service level agreements Scan and validate terms, conditions and fiscal requirements to further support an invoicing request. Monitor billing activities to identify and resolve errors or rejections Ensure all billing documents stamp correctly in the different LAM fiscal platforms Understand and consistently apply fiscal policies and business practices related to all billing documents (this can include invoices, credit notes, amortizations, etc.) Receive, review and clarify disputes related to invoicing discrepancies Investigate and resolve complex billing inquiries from internal or external customers Cooperate with different areas to ensure billing accuracy Collect and save needed information and documentation to ensure compliance with record retention procedures Identify and communicate potential risks of compliance, critical issues or any other fiscal or commercial threat Complete all certifications and training required for the successful performance of the role Facilitate information requested during internal and external auditing processes Perform other duties as required

Who you are:

You are a professional who follow through on commitments, You build partnership allowing others across the organization to achieve shared objectives. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You use systems and technology to stay on track. You reflect on activities and the impact it has on others.

For this role, you will need:

2-4 year graduate from university of Accounting, Business Management or Finance Highschool Diploma is required English Level B2 Portuguese B2 Has 3+ years of experience on the following roles: Billing / Accounts Receivable, Customer Service, planning, project management, Share Services Solid keyboard skills and strong proficiency for using Windows & MS Office applications is a must Willing to work on Flexible shift schedule based on business unit needs.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.