Job Title:          Billing Specialist

Report to:        Billing Manager

Location:         Art Plumbing

                          1847 South Cobb Industrial Blvd.

                          Smyrna, GA 30082

FLSA Status:   Full-Time / Non-Exempt

Updated:          June 2025

 

COMPANY OVERVIEW

Art Plumbing Company was originally established in 1919 as a small independent plumbing shop specializing in service and repair work.

Our founding principles of quality, value, and integrity have served our firm well over its 90+ year history and have allowed our company to grow into one of the largest independent plumbing contractors in the southeast.

We are one of the few large subcontractors that have resisted the trend to become a combination HVAC and plumbing shop. We believe that our singular focus on plumbing has produced more experienced, dedicated, and efficient employees, both in the office and in the field. The purchasing power that we have gained from processing over 350 million in plumbing-only contracts over the past ten years is unmatched. Our focused and dedicated staff, unmatched purchasing power, and unique history have allowed us to enjoy the benefits of working with the finest owners, design teams, and general contractors in our region.

Our growth and success have come from an unwavering commitment to these founding principles, which have consistently produced satisfied clients. Over 70% of our annual revenue is “repeat business” for clients that have realized the value that we bring to their construction projects.

 

ABOUT THE POSITION

We are seeking a highly organized and detail-oriented Billing Specialist to join our team. The successful candidate will be responsible for ensuring timely and accurate billing processes, providing exceptional customer support, and working closely with others in the company. This is an excellent opportunity for a motivated individual to grow their skills in a dynamic and supportive environment. The Billing Specialist will play a crucial role in managing billing data, resolving customer inquiries, and maintaining organized records. The ideal candidate will thrive in a fast-paced environment and demonstrate a commitment to customer satisfaction.

 

RESPONSIBILITIES

Handle incoming customer inquiries and resolve billing-related issues with a focus on customer satisfaction. Accurately process and manage billing data and typing documents. Manage and organize billing files and documents in a secure and efficient manner. Maintain a high level of data accuracy and attention to detail. Manage time effectively to meet billing deadlines and maintain a productive work environment. Offer exceptional customer service through phone, email, and in-person interactions. Perform other administrative tasks as required such as COI’s, lien waivers, Offers overtime opportunities with on call schedules

 

REQUIREMENTS

Proficiency in data entry and billing processes. Strong customer service skills and ability to handle customer inquiries. Ability to manage time effectively and prioritize tasks. Excellent organizational and administrative skills. Ability to work in a fast-paced environment and maintain attention to detail. Strong analytical and problem-solving skills. Existing plumbing knowledge is a plus.

 

NICE-TO-HAVES

Experience with Jonas Construction Software Existing plumbing knowledge

 

BENEFITS

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

 

 

 

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

 

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled