Billing EDI Analyst - HYBRID

This role works with payers to ensure member eligibility is correct, up to date and loaded in the system. Depending on the area of work the Billing EDI Analyst may also confirm payers are routed to the correct endpoints or work with patient estimates.

Responsibilities:

Verify payer member rosters are loaded in the internal database accuratelyProvide support for issues sent to mailboxEnsure payers are routed to correct endpointsIdentify problems and trends within established timeframes to determine and communicate impactProactively research, troubleshoot, and follow up to ensure inquires and problems are resolved in a timely mannerProactively find roadblocks and propose solutions to overcome themInteract and collaborate with team members at all levels, including senior managementInitiates contact with and pursues resolution from internal and external resourcesProvide customer service and follow-up for both internal and external stakeholdersExtract and validate information from multiple system sources and toolsAbility to handle multiple projects simultaneouslyWill work independently, as well as in a team environmentBuild and cultivate strong working relationships over the phone and through emailSupport internal department projects and functional areasMaintain accurate and up to date documents such as logs, reports, spreadsheetsDevelop process/documentation material that is easily understood by end users (SOPs)Participate in projects, meetings, and training activities

Qualifications:

Minimum High School Diploma or equivalent required; Associate degree or higher preferredMinimum three years previous Healthcare/Billing EDI work experience required.Previous work experience with Labcorp system Phoenix strongly preferredPrevious work with data driven analytical tools or same skills strongly preferredTechnical knowledge of HIPAA transactions: 837, 270/271, 277CA, 999, 834, strongly preferred

Other skills desired:

Intermediate to Advanced Microsoft Office skills (Excel, PowerPoint, Word, Access)Flexibility and the capacity to manage and adapt to changing priorities quicklyStrong attention to detail and time managementProblem-solving and organizational skillsExcellent oral and written communication

Application Window Closes: 8-20-25

Pay Range: $40K-65K   (State minimum wages apply if higher)

Shift: Monday-Friday; 8:00am-5:00pm EST

This hybrid position offers a balanced schedule of three in-office days at the Burlington or Durham, NC location and two remote workdays per week, supporting both collaboration and flexibility.

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here. 

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.