Job Description

Serve as the primary point of contact for customer inquiries related to orders, billing, and product availability in a dynamic and supportive team environment.

ResponsibilitiesEnter and track customer orders, ensuring timely updates and communication.Assist bookkeeper with client-related billing tasks.Field client phone calls, collaborating with the outside sales team.Collaborate with the warehouse and logistics teams to ensure accurate and timely order fulfillment.Resolve customer issues and escalate complex problems to the appropriate departments.Maintain accurate records of customer interactions, transactions, and feedback.Support the outside sales team with administrative tasks and client follow-ups.Essential SkillsProject coordinationCustomer serviceAccount managementConstructionSales supportOrder processingMicrosoft OfficeData entryOutbound callsInside sales supportOrder entryWritten and verbal communicationAdditional Skills & QualificationsExposure to the Construction IndustryProficiency in QuickBooks and SmartsheetStrong work ethicTrack record of hard work and willingness to learnWork Environment

This position is onsite from 8am to 5pm at our Spokane Valley Office. The work environment is blue-collar but located in a nice new building. The company offers job security, working with all major general contractors and holding 70% of the market share in Spokane. Enjoy 4 weeks of paid vacation upon conversion and health benefits covered for your entire family. There's an opportunity to grow into project management roles and cross-train in the industry.

Job Type & Location

This is a Contract to Hire position based out of Spokane, Washington.

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spokane,WA.

Application Deadline

This position is anticipated to close on Sep 8, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.