Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Support Contract and Project Administrator to control, review, release, and close all transactions entered by Services in SAP and ensure their correct invoicing. Support the Customer Care team in Techconnect billing and HYB contracts. Follow-up and control of the DMR report to help the business to monitor the billing of contracts in the correct way, according to the internal procedures.

Review, validate and release required Contracts/Projects

Review, validate and complete required service confirmations

Generate final quotations for field service

Generate, analyze and follow up the billing blocks report

Follow the OME process, prior to releasing a new contract for validation

OME process in ProMs for TechConnect contracts

Backlog bridge report

Review Fixed Price Report for finance and send the comments according to Internal Control

Profitability report validation

Shipments COPA validation

Align with the CSM Mgmt. team on causals explanations for business review

Obtain the Backlog Report and review all the lines with the rest of the team

Entry in SAP of appropriately approved credit note requests, CMR (Credit Memo Request)

Review the aging report and provide explanations to the Business Unit and Account Receivable Team

Review expected billing dates in SAP and make sure that they are being generated at time

Manually generate all the invoices – Brazil

Review with the Contracts team any invoices not made within the current month - Brazil

Entry in SAP hours of SMS, Migrations, Pemex and Training – Mexico

Weekly utilization Report

Daily follow up of the billing monitor

Interface with Sales, Finance, Proposals, Tax and Controllership areas.

Interface with Distributors and direct customers, regarding service billing and other administrative topics.

Work together with GEBS in the transfer of activities.

Skills, Knowledge, Experience, and Education

Educations & Experience

Bachelor’s degree in administration, Industrial Engineering, or equivalent knowledge

ERP Knowledge SAP

Proficiency in English is desired.

Two or more years of related experience

Temperament

Good energy, motivated and excited about opportunities and new approaches

Adaptable to changes

Proactive and problem-solving focus

Acts courageously by sharing viewpoints, openly and directly with others.

Analytical

Interpersonal and communication skills

Factors of Complexity  

Teamwork ability

Ability to work in complex environment.

Ability to work with multiple tasks.

Flexibility to suit to organizational changes.

Ability to maintain an excellent communication with others team.

What We Offer:

Our benefits package includes …

·       Comprehensive mindfulness programs with a premium membership to Calm

·       Volunteer Paid Time off available after 6 months of employment for eligible employees.

·       Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

·       Employee Assistance Program

·       Personalized wellbeing programs through our OnTrack program

·       On-demand digital course library for professional development... and other local benefits!

We believe that employee diversity is an important element of our common future. We provide opportunities for talent growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of our organization.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.