The Role

The Role

The Bilingual Sales Support Administrator plays a crucial role in ensuring the smooth operation of the sales process by providing support to both customers and the sales team. The role revolves around facilitating customer interactions, order processing and sales team coordination to drive revenue growth.

You Will

Customer and Sales Phone Queue Provide troubleshooting assistance for customer orders, account statuses, and any relevant problems that may arise Retail & Commercial Sales Order Entry & Management Finance Approvals Prepaid Order Management Order Hold Release Management Consignment Order Processing/Invoicing EDI Order processing & Releases Order Date Management Availability, ETA’s & Tracking Information Credit Rebills S6 Factory Direct Container Order Processing, tracking & Invoicing 

You Have:

Excellent Communications skills in both English and FrenchProven experience in a Sales Support Administrator or Sales Support Coordinator role Proficiency with MS Office Suite, particularly Excel, JDE, Salesforce.com A thorough understanding of sales principles and customer service practices Strong Analytical and multitasking skillsBachelor’s Degree or 4+ years’ experience in a similar role (Sales Coordinator) 

Fisher & Paykel is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.