**Become a part of our caring community and help us put health first** The Bilingual Medical Scribe contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Bilingual Medical Scribe performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. **About Conviva** Healthcare isn’t just about health anymore. It’s about caring for family, friends, finances, and personal life goals. It’s about living life fully. At Conviva, a wholly owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we’re seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry. **The Role** The Scribe decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. The Scribe will assist and document on all patients seen daily. + Ensuring uncompromised patient care by transcribing fast and accurately, as well as performing thorough editing. + Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon. + Identifying and following up on inconsistencies, errors, and missing information within a transcribed report. + Submitting transcriptions to healthcare professionals for their approval in a timely manner. + Performing additional tasks such as following up and revising patient history, as well as entering medical reports into electronic health records systems. + Protecting patient confidentiality and adhering to legal requirements. + Receive patients, schedule appointments, and maintain patient records + Work with transcription equipment that can include speech recognition equipment, word processing, and computer software + Create templates and enter data into electronic health record (EHR) systems for updated record keeping and archives + Performing clerical and administrative tasks as necessary, including mail, phone calls, scheduling, submitting insurance claims, and operating common office machines. + Recording patient medical histories, physical examinations, test results, diagnoses, and treatment plans in digital audio files + Providing customer service to physicians, nurses, other healthcare professionals, and patients through email, telephone, or face-to-face meetings **Benefits** We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with matching, tuition reimbursement, paid vacation and sick time, paid holidays, work-life balance, growth, a positive culture and much mor **Use your skills to make an impact** **Required Qualifications** + At least one year of experience as a Medical Scribe + 2 years of Microsoft Office technical experience with Word, Outlook, and Excel + Administrative support experience in a healthcare industry + Familiarity with care and well-being resources + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Associate's Degree or higher + Demonstrated excellent customer service and communication skills + Microsoft Access proficiency **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources