Job Requirements
Dedicated, on-site representative for infotainment systems, focusing on technical support, customer issue resolution, and project coordination for a specific client or project within an automotive environmentKey duties would include troubleshooting technical problems, maintaining test systems, coordinating between development teams and customers, ensuring product release alignment, managing technical documentation, and supporting project management activities to meet customer expectationsProviding technical guidance and assistance to internal teams and customersSupporting project management activities, coordinating with various teams to ensure project milestones are metOperating as a resident representative, implying a dedicated presence at the customer's or partner's site to ensure smooth operations and immediate support

Language Skill

English – Business Level

Japanese – JLPT N3 and above

Work Experience
Overseeing the architecture, software, and hardware of the vehicle infotainment systemIdentifying and resolving complex technical problems and escalating them as neededActing as the primary point of contact for the customer, understanding their needs, and addressing their queries and concernsBuilding and maintaining strong working relationships with customers and internal stakeholdersIdentifying areas for process improvement within the scope of their responsibilities and implementing solutionsPreparing reports on project status, technical issues, and customer feedback to managementExperience in Vehicle Interface & knowledge on Infotainment systemsExperience managing large offshore teams from Japan in the area of Automotive Infotainment, managing Schedule, cost, requirement, KPIs and Client RelationshipProject Management experience in Infotainment domain with either OEM or Tier 1 Experience from proposal to Project closure for at least one IVI production programPeople management skillsCross culture sensitivity