**Adecco is looking for a Bilingual Customer Service Representative.** Pay Rate: $ 18.50/hour Location: Tucker GA 30084 Schedule: **Monday - Friday** • Must be available Fridays and Saturdays • Guaranteed day off on Sunday • First Shift: 6:00 AM – 2:30 PM • Second Shift: 12:00 PM – 8:30 PM **Requirements (What we’re looking for):** We’re looking for someone bilingual in Spanish, dependable, and assertive — ideally a mature individual with some hands-on experience in areas such as appliances, furniture, warehouse work, or handyman tasks. You don’t need to install appliances, but understanding what the teams are doing in the field is a big plus. **Key Responsibilities:** • Stay in phone contact with driver teams while they’re out delivering • Help them troubleshoot issues, stay on schedule, and report back delays or exceptions • Follow up on missing updates or miscommunication, and escalate to the contractor when needed • Speak with customers when the driver team can’t explain something or when there’s an issue in the home • De-escalate frustrated members and provide clarity in both Spanish and English • Make sure they drop off trash and haul-aways in the correct areas • Ensure they check in with Costco staff before leaving **Role Requirements:** • Fluent in Spanish and English — must be able to speak and understand both • Comfortable using the phone all day in a fast-paced environment • Strong and confident communicator — someone who can stay calm but firm with the driver teams • Dependable and flexible with shift start times and duties • Basic computer skills (email, Excel, GPS tracking tools, etc.) • Prior experience in dispatch, warehouse, delivery, or logistics • Hands-on background in handyman work, furniture assembly, or appliance delivery/install • Familiarity with Descartes, CLX, or similar systems is a plus **Ready to get started?** Apply now and take the next step in your career with Adecco. **Pay Details:** $18.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance