Descriptions & requirements

About the role:

As a Carrier Services Coordinator, you are responsible for providing unparalleled service to TQL’s transportation partners. You will work alongside the best Customer Service team in the industry, receiving phone calls to assist TQL carriers with any problems or questions.

What’s in it for you:

Compensation starting at $17.50/hourHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match Advancement opportunities with structured career paths and mentoring sessions4-week paid training to set you up for successUp to $5,000/yr in tuition reimbursementEmployee referral bonus opportunitiesWe win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

  

What you’ll be doing:

Provide excellent customer service to TQL’s carrier baseHelp resolve shipping issues with a high level of professionalismWork with insurance companies to verify expiration dates for cargo and liability insuranceDocument and manage all tasks in our internal systemsCommunicate directly with the sales team when necessary

  

What you need:

A passion for customer serviceFluent in English and SpanishThe desire to be a part of TQL while contributing to our continued growthHall of fame work ethic with a history of excellent attendanceAbility to take ownership of responsibilities and see tasks through completionExcellent communication skills

Where you'll be: 6010 Exchange Parkway, San Antonio, Texas 78238