Our client, a leader in the healthcare industry, is looking for a Bilingual Client Care Representative to join their call center team on a contract basis. The responsibilities for this position include but are not limited to the following duties: • Handle a high volume of inbound calls from customers regarding employee healthcare benefits inquiries • Demonstrate empathy and understanding with all customers to ensure they have an exceptional experience • Utilize internal systems to access and update customer information • Collaborate with team members to create an efficient workplace environment Qualified candidates will possess the following skills and experience: • 1 year of relevant call center or healthcare experience • Excellent verbal and written communication skills in English and French • Proficient with technology, such as MS Office and CRM systems OTHER: • This position is 100% remote with equipment provided • Must be available to work Monday - Sunday between 6:30am - 12:00am EST for rotating shifts • There will be shift premiums for working evening and weekend shifts. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Workplace Type This is a fully remote position. À propos de TEKsystems et TEKsystems Global Services Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.