BI Specialist, Revenue Operations
S&P Global
About the Role: Grade Level (for internal use): 09 The Team: We enable Revenue Teams and enhance the customer journey by optimizing the Lead-to-Cash process. Our expertise assists Market Intelligence Revenue teams throughout the sales cycle, specializing in lead-to-cash workflows within CRM (Salesforce). Our role includes delivering real-time assistance to Revenue Teams with various tasks such as lead routing, quote processing, contracting, and post-invoice support. Additionally, we collaborate with Technology teams to optimize processes and workflows, providing insights that enhance decision-making and elevate the customer experience throughout the sales journey. Our internal stakeholders include Sales, Relationship Management, Sales Analytics, Order Management, and Finance teams. The Impact: The Reporting and Analytics Analyst will work closely with Rev Operations leadership and stakeholders to produce reporting and dashboards on key performance indicators of a high-performing Rev Operations organization. The Analyst supports Rev Operations Leadership in driving workflow improvement through analytics. The Analyst is expected to understand Rev Operations KPIs, datasets, workflow, and data connections within the CRM ecosystems, working with Salesforce.com as a CRM system for data sources and Salesforce reporting. What’s in it for you: Thrive in a company that truly values a people-first culture. We set high standards and value accountability for all. At the same time, we seek to identify and reward extraordinary performance with growth opportunities. Based on planned growth & initiatives, you have an opportunity to emerge into more specialized roles and act as a resource for the team. Responsibilities: As a Reporting and BI Specialist, Rev Operations, you will: Understand reporting needs for Revenue and allied teams and provide deliverables accordingly. Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates. Provide detailed analysis for Data Quality projects, team and divisional transition projects mapping incoming reporting needs. Interpret data, analyze results using analytics, research methodologies, and statistical techniques. Prepare, analyze, and summarize various weekly, monthly, and periodic operational results for use by various key stakeholders, creating reports, flowcharts, and dashboards as required. Act as a liaison between staff, stakeholders, and management, analysing and interpreting data involving company procedures, policies, and workflows. Conduct full lifecycle analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution. Engage in transition and divisional level projects, including automation efforts. What We’re Looking For: We are looking for someone who can provide analytical insights on complex business problems. The successful candidate will turn data into information, information into insights, and insights into business decisions. Basic Qualifications: Bachelor’s degree, preferably in commerce, computer science, mathematics, business management, or economics. Preferably with 2-5 years of experience in reporting and data analytics roles. Working knowledge of Salesforce & Salesforce reporting. Preference given to candidates with knowledge of Salesforce Objects and reporting. Exceptional verbal, written, and visual communication skills. Ability to present findings in a polished way. Proficiency with statistics and dataset analytics (using CRM, Excel, Smartsheet and BI Tools). Adept with analysis in Excel Has an agile mindset and thinks from a business value perspective. Preferred Qualifications: Deep working experience with CRM Tools and advanced BI tools (Power BI, SQL, Snowflake, Excel Macro, Einstein Analytics) is a plus. The ability to present findings in a polished way. Proficiency with statistics and dataset analytics. Entrepreneurial mindset, with an innovative approach to business planning. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318122 Posted On: 2025-07-21 Location: Islamabad, Pakistan
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