This position is responsible for supporting and managing a program of business unit-focused initiatives designed to help business partners drive value from information. Contributes to Charter’s success by ensuring business needs and goals are realized through analysis and reporting activities of the Business Intelligence Group. Responsible for supporting the Manager or Director of Business Intelligence to empower Charter business leaders with concise, high-quality information, helping them leverage it to identify and address business opportunities and threats. Provides consultation on the interpretation of data to various business partners throughout the organization.
WHAT OUR BI Analyst II ENJOY MOST
Actively and consistently support all efforts to simplify and enhance the customer experience
Provide advice and education in the usage and interpretation of business data relevant to the business unit
Communicate data nuances and insights to all levels of the company in a clear and concise manner
Instill best practices and assists users at all levels within the company on how to leverage BI capabilities for accurate reporting and analysis
Leverage knowledge of Business Intelligence capabilities and familiarity with business trends in identifying patterns, opportunities and threats
Work closely with business partners in gathering detailed business requirements, establishing business definitions, translating to technical requirements for development team and gaining approval
Interact with senior management or executive level customers and provides support as needed
Create report mock ups based on requirements and coordinates with technical team in finalizing design and receiving sign off
Support all scheduled and non-recurring information needs of the business users
Understand data elements in the warehouse at a very detailed grain to support any form of user needs from research to adhoc querying to managing large information projects
Query large datasets and tables comfortably to provide information requested by business users
Present data in a fashion that is easy to understand with proper documentation for successful user adoption
Manage detailed plans on small to medium sized projects to ensure successful completion
Maintain metadata dictionaries and report definitions
Work with cross functional teams to ensure alignment in business needs, timelines and department standards
Create test plans and scenarios and conducts testing to ensure quality and requirements traceability to final deliverable
Actively identify solutions to enhance the existing Business Intelligence infrastructure processes and technology
Understand and evaluates cross functional and system to system impacts of requirements and change requests
Uses advanced Excel skills to capture and communicate data findings
Liaison among the business, development and support teams to ensure solutions being developed meet or exceed business needs
Perform other duties as requested
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Ability to read, write, speak and understand EnglishExceptionally strong communication skills both written and verbalProven experience and passion for leveraging data to drive business impactIntermediate to advanced statistical knowledge and intuition ideally utilized in A/B or multivariate testing (or related analytics)Advanced SQL skillsExperience with reporting/Business Intelligence tools is preferred (MicroStrategy, Teradata is a plus)Ability to speak to large groups with excellent presentation skillsAbility to perform critical thinking in the area of data analysis with advanced analytical skillsStrong team and relationship building skillsHigh attention to detail and qualityAbility to work independently with minimal guidance, prioritize and organize effectively and manage multiple projects/assignmentsAbility to perform in a fast-paced environmentProject management skillsAbility to understand complex business processes, rules and gain business acumen to become subject matter expertExperience with data visualization standards and techniques to visually summarize data and insights is a plusExpertise with BI Data Modeling concepts such as Star/Snowflake Schema, Dimensions and FactsRequired Education
Bachelor’s degree or foreign equivalent in Economics, Mathematics, or Business Administration or relevant experience
Required Related Work Experience and Number of Years
5+ years relevant technical or business work experience
Experience with Cable TV, Internet, and/or Phone products & services or other related industry experience is a plus.
Working Conditions
Office environment
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companySupportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideasLearning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic careerTotal Rewards:See all the ways we invest in you—at work and in life#LI-BD3
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Job Code : BBL317
2025-53620
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13526 Business Unit: Corporate-CCL Zip Code: 63043
Who You Are Matters Here
We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.