Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job DescriptionRoles & Responsibilities :
Looking for an IT professional with 8 to 12 years of experience in handling IT applications.
Should have hands-on experience in managing IT applications independently and work with customer business teams and project teams effectively.
Design, develop, and maintain dashboards and reports using any tool to support business operations, present data-driven insights clearly, and collaborate with various teams to understand and fulfill their reporting needs.
Handle customer support queries efficiently, ensuring timely resolution while managing escalations when needed to maintain service quality.
Must be able to understand the requirements from end users and prepare a design document for the development or customization in the IT tool.
Should have experience in the processes adopted for development, unit testing, functional testing, integration testing, and go-live.
Offer support to the development team through various phases of the development process.
Possess knowledge of ITIL processes to drive compliance and operations.
Ability to engage executive-level stakeholders on complex matters with limited oversight and guidance and think strategically and tactically, with effective decision-making skills.
Participate in and seek opportunities to simplify platform infrastructure, architecture, services, and customer solutions, while ensuring minimal introduction of new complexity.
Meet KPIs, quality benchmarks, and project deliverables consistently, maintaining a high standard of operation.
Collaborate with various teams geographically to align strategies, facilitate coordination, and drive project success through continuous communication and teamwork.
Optimize energy efficiency in HVAC operations by implementing automated controls and sustainable solutions while ensuring compliance with industry regulations and environmental responsibility standards.
German proficiency or knowledge of any other language is desirable.
Educational qualification: MCA/BE/BTech/Any graduation
Experience : 8 -12 Years
Mandatory/requires Skills : Design, develop, and maintain dashboards and reports. / Power BI technology
Personality: responsible, initiative, excellent communication skills, cross-cultural competence, and team player
Working Practice: self-dependent, concise, analytical thinking and target oriented, good problem-solving skills, structured working method
Preferred Skills : HVAC domain knowledge / Hands on experience in EMS (Energy management system) / Dashboard creation knowledge