**Why BayCare?** At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence. **Summary:** + Responsible for providing accurate and appropriate benefits information on Medical, Dental, Vision, Prescription, Spending Accounts, Life, AD&D, Short Term Disability, Long Term Disability and Paid Time Off inquires received in the Call Center per Plan document. + Assist team members in resolving related problems. + Process benefit information and benefits administration systems. + Process status change applications. + Perform other duties as assigned. **Minimum Qualifications:** + Ability to handle challenging customer service issues. **Education:** + HS Graduate or Equivalent GED + **Preferred:** Associate degree **Experience:** + Customer Service - 1 year + Benefits - 2 years **Facility:** BayCare Health System, Benefits-BCHS **Location:** **BayCare System Office West** **Status:** **Full Time, Exempt: No** **Shift Hours:** **8:30 AM - 5:00 PM** **Shift:** **Shift 1** **Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies** **Weekend Work:** **None** **On Call:** **No** **How often will this team member be working remotely?** Hybrid Equal Opportunity Employer Veterans/Disabled **Position** Benefits Specialist **Location** Clearwater:BayCare Sys Office West | Business and Administrative | Full Time **Req ID** 113967