Why BayCare?

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Responsible for providing accurate and appropriate benefits information on Medical, Dental, Vision, Prescription, Spending Accounts, Life, AD&D, Short Term Disability, Long Term Disability and Paid Time Off inquires received in the Call Center per Plan document. Assist team members in resolving related problems. Process benefit information and benefits administration systems. Process status change applications. Perform other duties as assigned.

Minimum Qualifications:

Ability to handle challenging customer service issues.Education:
HS Graduate or Equivalent GEDPreferred: Associate degreeExperience:
Customer Service - 1 yearBenefits - 2 years

Facility: BayCare Health System, Benefits-BCHS

Location: BayCare System Office West

Status: Full Time, Exempt: No

Shift Hours: 8:30 AM - 5:00 PM

Shift: Shift 1

Shift 1 = Days, 2 = Evenings,  3 = Nights,  4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Hybrid

Equal Opportunity Employer Veterans/Disabled