**Introduction** As part of a small team, we work closely together and support one another to achieve our goals. This role offers the flexibility to contribute both as a lead and in a supporting capacity, depending on the situation. You’ll be deeply involved in employee well being, helping individuals balance their life events with their professional responsibilities, and contributing to the creation of a healthier, more fulfilling work environment. **Your role and responsibilities** As a member of our HR team, you will be responsible for a wide range of benefits-related tasks, including: - Managing, operating, and supporting employee benefits programmes such as leave, absence, and social insurance. - Responding to employee enquiries and resolving issues related to benefits. - Planning, communicating, and updating systems for annual benefits renewals and employee enrolments. - Supporting the development and delivery of employee education and communication regarding benefits. - Analysing data to identify opportunities for programme and process improvements. - Ensuring the competitiveness of benefits offerings and enhancing employee engagement. - Monitoring and ensuring compliance with relevant laws and regulations. - Supporting audits and data reporting requirements. - Collaborating with external stakeholders such as vendors and insurance providers to manage programmes effectively. - Working with other teams to resolve issues and contribute to project initiatives. **Required technical and professional expertise** '- Minimum of 2 years of professional work experience - Experience in employee benefits administration - Knowledge of relevant laws and regulations - Experience and understanding of HR systems (e.g. SAP SuccessFactors) - Basic PC skills, including Microsoft Word, Excel, and PowerPoint - Strong problem-solving skills and the ability to propose effective solutions - Excellent communication and programme execution skills when working with both internal and external stakeholders - Proficient verbal and written communication skills in both Japanese and English IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.