**125503BR** **Job Title:** Benefits Operations Manager **Location:** West Creek-Richmond Corp (0999) **Job Description:** **We Deliver the Goods:** + Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more + Growth opportunities performing essential work to support America’s food distribution system + Safe and inclusive working environment, including culture of rewards, recognition, and respect **Position Purpose** At PFG, We Deliver the Goods for our associates. As Corporate Benefits Operations Manager, you’ll be at the heart of ensuring associates across our family of companies feel supported and valued. In this role, you will lead the day-to-day operations of our benefits programs, ensuring accuracy, compliance, innovation and exceptional service. Reporting to the Director of Benefits & Wellness, you’ll solve problems, streamline processes and educate employees—all while managing and developing a high-performing team. This important role will blend strategic oversight with hands-on execution, ensuring our benefits offerings remain competitive, compliant and tailored to meet the diverse needs of our growing workforce. **Position Responsibilities** + Administer and optimize employee benefits programs (medical, dental, vision, life, disability, leave administration and retirement) + Ensure all benefits offerings comply with relevant federal, state, and local laws, such as ERISA, HIPAA, and the Affordable Care Act (ACA) + Drive process innovation and excellence with technology forward solutions + Evaluate and manage relationships with benefits providers and drive the delivery of high-quality services + Educate employees about benefits options, assisting during enrollment, and addressing related inquiries to ensure understanding and engagement. + Analyze the costs of benefit programs, monitoring budgets, and proposing adjustments to maintain financial sustainability + Conduct surveys and researching trends to keep the company’s benefits competitive within its industry. + Handle issues related to benefits administration, such as claims disputes or compliance challenges. + Performs other duties as assigned + Complies with all policies and standards **Req Number:** 125503BR **Address Line 1:** 12500 West Creek Pkwy **Job Location:** Richmond, Virginia (VA) **Shift:** 1st Shift **Full Time / Part Time:** Full Time **EEO Statement:** Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) . **Required Qualifications:** Required Education: Bachelor's Degree - Human Resources, Business, Finance, or related field Work Experience: • 5 - 7 Years Related experience • 6 Months - 1 Year Supervisory or management experience Required Qualifications: • Benefits administration, total rewards, or related HR function experience. • Proven expertise in managing complex benefits programs, such as health insurance plans, retirement benefits, and wellness initiatives. • Experience working with third-party benefits providers and negotiating vendor contracts. • Strong understanding of federal, state, and local regulations, such as ERISA, HIPAA, COBRA, and the Affordable Care Act (ACA). • Ability to evaluate and analyze benefits costs and propose cost-effective solutions. • Experience addressing benefits-related challenges and resolving issues efficiently. • Ability to explain benefit plans clearly to employees and collaborate with leadership teams. • Experience managing relationships with service providers to ensure the quality of programs and services. **Division:** Performance Food Group **Job Category:** Human Resources **Preferred Qualifications:** Preferred Education: Master's Degree/MBA - Human Resources Management Licenses and Certifications: • Certified Employee Benefits Specialist (CEBS)-IFEBP • SHRM-CP • SHRM-SCP • Professional in Human Resources (PHR)-HRCI • Senior Professional in Human Resources (SPHR)-HRCI **State:** Virginia **Company Description:** **Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.** **Benefits:** Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)