Amsterdam, NLD
17 hours ago
Benefits Operations Lead - PVH
**About Us:** We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.    One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here (https://www.pvh.com/responsibility/inclusion-diversity)** . **The Team** Within the People Experience and Services team, our mission is to deliver a seamless and standardized associate experience across EMEA, ensuring alignment with the company’s broader goals of operational excellence and service quality. This position’s team plays a key role in streamlining HR processes, eliminating duplication, and driving consistency across core areas such as Data, Payroll, Talent Acquisition, Associate Lifecycle, and Advisory services. The team works closely with HR Business Partners, the Community of Experts, and the People Strategy team, while also collaborating with global HR, Finance, and Communications to support regional scalability, automation, and associate satisfaction across EMEA. **The Position** As a Benefits Operations Lead (EMEA), you will lead the execution of our operational benefits services for our associate population across EMEA. You will manage the team of professionals responsible for all benefits-related programs for our associates, like Pension administration, Disability Insurance, Commuting Allowance, company car management, and employee discount administration, ensuring these processes are executed accurately, consistently, and in line with local legislation and company standards. You are your team will act as subject matter expert on benefit-related queries and will work closely with other HR teams on the execution of administrative transactions and processes, payroll, and associates’ records management in accordance with relevant policies and regulations. Your leadership will enable a positive and compliant associate experience, while also contributing to broader business and operational goals. **Key Responsibilities:** • Lead the delivery of day-to-day benefits administration for associates across EMEA, including: company car, pension, healthcare, travel/commuting allowance etc. Partnering with Payroll, People Services, and CoEs to ensure efficient resolution of associate queries • Manager Benefits Vendor relationships to ensure clear ways of working and return on investment • Proactively use data to provide inputs, insights and recommendations to build a business case for proposed improvements across the benefits administration processes • Partner with Total Rewards Payroll and other teams to maintain accurate data and support payroll processing of benefits. • Provide direct day-to-day leadership to the Benefits team, setting clear objectives and guiding performance. • Collaborate with stakeholders across HR and business functions to continuously improve benefits administration processes and support cross-functional projects. • Contribute to audit readiness by ensuring documentation and records are consistently accurate, timely, and compliant. • Ensure that benefits policies, PSP articles and processes are updated to reflect best practices and legal requirements by partnering with the CoE. **Note** **_:_** _Responsibilities include, but are not limited to, those listed above. The role may require additional tasks and duties as assigned to meet the needs of the department and organization._ **Measures of Success** • Process Accuracy: SNOW Benefits cases to be processed accurately and within SLA. Target: 95%+ cases resolved within SLA • Compliance: Full compliance with regional labor laws and internal policies. Target: 0 compliance breaches or audit findings. • Stakeholder Satisfaction: Satisfaction scores from HRBPs and Stakeholders. Target: ≥85% satisfaction rating in internal surveys. **Requirements** • Experience: Minimum of 5 years in HR Operations or Reward or Benefits administration HR roles, with experience managing a small team or leading process areas independently. • People Management: Proven ability to lead professionals, set goals, manage performance, and support development within a team environment. • HR Process Knowledge: Strong operational understanding of HR lifecycle processes, including onboarding, contract management, and HRIS administration (preferably Workday and SNOW). • Compliance & Controls: Good working knowledge of EMEA labor regulations and internal HR controls. • Analytical Thinking: Ability to evaluate data and situations to determine appropriate actions within existing guidelines and policies. • Communication & Collaboration: Strong interpersonal skills, with experience working across teams, functions, and regions to support service delivery. • Education: HR qualifications are advantageous. • Language: Fluency in English required; additional European language(s) are a plus. _At PVH, how we act is as important as what we do. Here are some key behaviours we expect from our people:_ ENTERPRISE FIRST – we act in the best interests of PVH and its consumers beyond our own team, brand, region or market. DRIVE CHANGE – we lead by example and are optimistic about change . We challenge the status quo but fully commit once a decision is made. CREATE CLARITY – we are diligent in providing context and setting our priorities so we can be productive quickly. INSPIRE TRUST – we create safe spaces for debate and deliver on what we promise so people can learn to depend on us. TAKE ACCOUNTABILITY – we focus on work with the biggest business impact and give candid feedback to each other. **Your Wellbeing is Our Priority** In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. + **Wellbeing:**  exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs + **Campus:**  extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy + **Develop your career:** whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals + **Be at the forefront:**  stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts! Check out our Amsterdam Campus here. (https://www.youtube.com/watch?v=wiwE6bHo3DE) _PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._ DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
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