Descriptions & requirements

About the role:

As a Benefits Coordinator for TQL, you will help support the administration of company benefits with a heavy emphasis on leave processing.  You will be responsible for becoming a subject-matter-expert on all benefit plans and be able to answer all inquiries to ensure we consistently provide world-class HR services throughout the company.

What’s in it for you:

$19 – $23/hr compensation range based on experience + competitive benefits packageReimbursement for continuous education and certificationsAdvancement opportunities within a robust HR departmentWe win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing:

Administer leave of absence process within Workday, using critical thinking to recommend how leave issues should be addressed and administered in compliance with applicable laws and policiesProvide excellent customer service by addressing questions regarding leave of absences and benefits Work alongside the Benefits team, and other HR staff to provide resolution to benefit issuesClearly communicate benefit plans, changes and guidelines to new employees and enrolleesAssist with the new hire orientation Benefits class Maintain confidentiality as it relates to Protected Health Information (PHI)Follow processes and checklists to ensure time-sensitive documents are processed thoroughly and within the stated timeframesAudit monthly claims data from various vendors

What you need:

Associate’s or Bachelor’s degree in Human Resources preferred1-3 years of HR experience preferred Microsoft Excel experience is a plusAbility to handle multiple tasks and requests effectivelyExceptional communication, interpersonal and customer service skillsAbility to maintain confidentiality and professionalism when dealing with sensitive informationExcellent organizational skills and attention to detailAbility to take ownership of responsibilities and see tasks through completionHighly motivated and career driven

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245