Department:

Total Rewards

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Benefits Consultant supports our Purpose by ensuring competitive health and well-being programs are offered at Southwest to attract and retain Employees. This role interacts with a variety of Teams, including Talent Acquisition, People, Finance, Accounting, Supply Chain, Legal, and Labor. The Benefits Consultant is a strategic thinker and skilled communicator who is excited about the opportunity to ensure Southwest benefits equip Employees to live and work well. 

Additional Details: 

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.   

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

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We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

ResponsibilitiesDrive innovative initiatives by analyzing industry trends, best practices, and the competitive landscape to incorporate those best aligned with Company strategic objectives, priorities, and long-term goalsLeverage vendor relationships by managing performance in accordance with service level agreements to ensure efficient and cost-effective administration of programsManage the development, tracking, reporting, and analysis of program goals, outcomes, performance metrics to evaluate program progress, gain insight, identify areas for improvement, and make recommendationsAdvise Leadership in ensuring consistent application and integration of all policies and procedures; local, state, and federal laws; and government regulations pertaining to Benefit practicesProvide quality Customer Service and support to Employees, Leadership, Internal TeamsProvide subject matter expertise to support the design and development of high impact and interactive events/programs to educate Employees on plans, policies, process, and proceduresMay perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and AbilitiesKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resourcesKnowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political processKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systemsSkilled in collecting, organizing, visualizing, and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization softwareSkilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsAbility to apply general rules to specific problems to produce answers that make senseAbility to choose the right mathematical methods or formulas to solve a problemAbility to read and understand information and ideas presented in writingAbility to communicate information and ideas in writing so others will understandEducationRequired: High School Diploma or GED

ExperienceAdvanced-level experience, seasoned and specialized knowledge in:Financial planning and benefits administration, and/or legal representation in the area of benefits

Licensing/CertificationN/A

Physical AbilitiesAbility to perform work duties from limited space workstation/desk/office area for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $105,550 per year to $117,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

•Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

•Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

•Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

•Competitive health insurance for you and your eligible dependents (including pets)

•Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

•Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
09/12/2025