Mercer Marsh Benefits has an exciting opportunity available for a global central oversight benefits analyst (GCO-BA) who will responsible for performing centralized tasks in support of country-specific deliverables for a large multinational Global Benefits Management (GBM) client, working through any changes or issues that arise.
What can you expect?
The GCO-BA will collaborate with our GBM, Retirement and Darwin teams (global, regional and local colleagues) to support local MMB country operational needs as well as coordination and tracking of activities in place to improve the current process.
What is in it for you?
We are the global leader in global benefits management. We deliver innovative solutions that address the health and wealth needs of our clients and their employees. Our clients are among the largest multinationals in the world.
This role will provide you the opportunity to:
Learn Mercer and Mercer Marsh Benefits global, regional and local products and solutions.
Contribute creative ideas to develop and deliver new quality-focused solutions.
Work with collaborative successful colleagues who truly care about finding the most appropriate solution for our clients.
In this role, you will be responsible for:
Monitoring local country performance and work collaboratively to resolve any issues by coordinating issue resolution tracker
Supporting with evaluation of systems, tools, processes and providing recommendations for updates an improvement
Ensuring communication and collaboration is taking place effectively with extended teams to meet client needs and expectations.
Researching country requirements, maintaining administration delivery accuracy, and tracking defect through resolution.
Provide administration and analytical support to consultants to ensure policies are administered in an accurate and timely manner based on global and local requirements
To keep and maintain accurate, up to date records of activities in accordance with agreed standards and procedures.
What makes you ideal for the role?
BA/BS degree required
Effective time and project management skills
Strong Microsoft Excel, Word and Powerpoint skills
Strong problem-solving and analytical skills
2+ years in specific domains of HR administration (Healthcare & Group Benefits) is preferred
Superior communication, and listening skills
Ability to work within a remote and global team environment
Highly organized with the ability to prioritize and deliver workloads.
What makes you stand out:
Previous international benefits experience
Proven ability to develop and maintain excellent working relationships with ‘key’ internal and external client contacts and personalities
Experience providing full support to consultants by sharing knowledge and drawing on intellectual capital available
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Please send your application in English.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.