With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

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If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

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A Bell Attendant with Conrad Hotels and Resorts welcomes guests, assists with arrival and departure procedures, offers current information to guests as requested and escorts guests and send messages for guests to and from guest rooms and other hotel areas.

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What will I be doing? 

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As the Bell Attendant, you will be responsible for performing the following tasks to the highest standards: 

\n\n\n\tEnsure that the main entrance glass door is opened for all guests entering and leaving the main lobby \n\tWelcome Guests on arrival and assist them during their stay \n\tManage Guest luggage \n\tDeliver luggage to guest room upon arrival and retrieve luggage from guest room upon departure in accordance with Brand standards \n\tAssist with long term storage luggage and update related information accurately \n\tShow guests to their rooms and explain the amenities and emergency procedures \n\tReceive and deliver mail and messages for the hotel and Guests \n\tPrepare the lobby information board on a daily basis \n\tMaintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity \n\tProvide support to the Concierge as required in cases of emergency \n\tProvide support at the reception area when there is a queue at the Front Desk \n\tFamiliarise with procedure of newspaper report and deliver requested newspaper to guestroom in the morning \n\tComplete any other reasonable tasks as directed by the Bell Captain \n\tProject a professional manner with an emphasis on hospitality and Guest service \n\tAny other duties that may be assigned by the Management \n\n\n

 

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What are we looking for?

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A Bell Attendant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

\n\n\n\tPrevious experience working within the hotel, leisure, and/or retail sector \n\tExcellent personal presentation \n\tStrong communication skills \n\tEnergetic and enthusiastic \n\tAttentive to details\n\n\n

 

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What benefits will I receive?

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Your benefits will include holiday entitlement - as an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.