Behavioral Health Substance Use Treatment Program Analyst II (Open & Promotional) Print (https://www.governmentjobs.com/careers/sanmateo/jobs/newprint/5004256) Apply  Behavioral Health Substance Use Treatment Program Analyst II (Open & Promotional) Salary $8,595.60 - $10,739.73 Monthly Location Belmont, CA Job Type Full-Time Job Number G079J Department Behavioral Health and Recovery Services Opening Date 07/11/2025 Closing Date 8/1/2025 11:59 PM Pacific Bargaining Unit 08 + Description + Benefits + Questions Description San Mateo County Health is seeking an experienced individual for the position of Behavioral Health Substance Use Treatment Program Analyst II. The Position The Behavioral Health Substance Use Treatment Program Analyst will provide a variety of analytical and administrative support to the Alcohol and Other Drug (AOD) Services Unit. The Analyst’s responsibilities include developing, monitoring and evaluating treatment program performance, overseeing contract deliverables, and ensuring compliance with local, state and federal regulations. The Analyst will also manage substance use treatment programs and prevention partnerships, as well as serve as a liaison to contracted providers, and support grant and policy implementation efforts. There is currently one vacancy in the Behavioral Health & Recovery Services (BHRS) Division, in the Alcohol and Other Drug (AOD) Unit located in Belmont. This position may offer a hybrid schedule, with a combination of remote and on-site work, depending on operational needs and County requirements. The Program Analyst will travel/drive throughout the county to meet with providers, attend meetings, and occasionally to represent the County at the State level. To learn more about the impactful work of BHRS, visit: https://www.smchealth.org/bhrs. This position will be within the AOD Contract, Performance & Monitoring Team, and will work closely with the AOD Health Services Manager II, as well as other key BHRS teams including Quality Management, Contracts, Management Information Systems and Health IT. The Substance Use Treatment Program Analyst responsibilities may include, but are not limited to, the following: Policy & Compliance Oversight + Reviewing, interpreting and monitoring State policy initiatives, regulatory updates, and compliance requirements. + Disseminating relevant policies and ensuring adherence to state and federal standards, including the Drug Medi-Cal Organized Delivery System (DMC-ODS), CalAIM, and other substance use disorder (SUD) regulations. + Developing and maintaining internal documentation, compliance tools and procedures supporting quality improvement and Process Improvement Projects (PIPs). Quality Assurance & Monitoring + Monitoring access to services, network adequacy, utilization review and utilization management, coordination of care, and beneficiary protections. + Supporting compliance audits, including annual state and federal reviews, and Quality of Care External Quality Reviews. + Maintaining and updating provider directories, develop site visit tools for Substance Use Prevention, Treatment, and Recovery Services Block Grant (SUBG) and DMC-ODS. Program & Contract Monitoring + Overseeing DMC-ODS, SUD, and Medication Addiction Treatment (MAT) program compliance, including documentation and certification standards. + Assisting in the development of Request for Proposal (RFP) for substance use treatment services and contracts with community-based SUD providers. + Analyzing contractor access to care, treatment capacity performance goals, fiscal compliance and quarterly budget monitoring and utilization reports. + Conducting annual site visits, monthly client chart audits and investigating grievances. Regulatory Response & CAP Oversight + Ensuring compliance with Cultural and Linguistic Access Standards (CLAS). + Implementing and monitoring Corrective Action Plans (CAPs). + Preparing responses and documentation for state and federal audits with evidence of local compliance. Data and Technical Support + Providing SUD NX Avatar Electronic Health Record (EHR) support. + Supporting treatment programs with Drug and Alcohol Treatment Access Report (DATAR) and California Outcomes Measurement System Treatment (CalOMS) monthly state requirements. + Acting as a liaison between treatment providers and Health IT to ensure proper documentation, access to the EHR, and additional support as needed. The ideal candidate for this position will demonstrate: + Extensive experience in program coordination for alcohol and other drug services. + Strong skills in contract negotiation, writing, and monitoring. + High-level organization and expertise in both programmatic and administrative monitoring. + The ability to interpret and apply evolving federal, state, and local regulations, and assess their impact on county compliance, standards, and policies. + Experience in developing and implementing policies and procedures. + Exceptional collaboration and partnering skills, along with sound independent judgment and decision-making abilities. + Proficiency in providing training and technical assistance to contracted and community partners, including the ability to clearly communicate BHRS' Strategic Initiatives and their implications for service providers. + The ability to identify emerging trends and proactively assess the future needs of providers and the community. + A strong commitment to continuous quality improvement for programs and services. + Experience in preparing and delivering presentations, as well as facilitating meetings with boards, committees, and community groups. + A demonstrated commitment to advancing diversity, equity, inclusion, and belonging (DEIB). + The ability to build and maintain effective working relationships with colleagues, partners, and stakeholders. + Proficiency in Microsoft Word and Excel (highly desired). Additionally, the ideal candidate will be highly organized, with the ability to manage multiple projects simultaneously, work effectively in a team environment, demonstrate strong analytical and data analysis skills, and possess excellent oral and written business communication abilities. A minimum of two years of analytical experience in behavioral health, social services, or a related field is strongly desired. NOTE: The eligible list created from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. Qualifications Knowledge of: + Principles and practices of the specific program area to which assigned, including any specialized technical knowledge. + Principles and practices of program planning, implementation, coordination and evaluation. + Relevant and applicable local, state and federal rules and regulations guiding the delivery of alcohol and drug treatment services, specifically Title 9 regulations and the Drug Medi-Cal Organized Delivery System (DMC-ODS) and County program policies and guidelines. + Beneficiary rights and protections; network adequacy; service availability, access to care, EQRs and PIPs, evidence-based practices, and the issuance of Corrective Action Plans. + Courts and criminal justice systems. + Principles and practices of contract development, negotiation and monitoring. + Principles and methods of community behavioral health services and recovery programs including current trends in education, research, treatment, prevention and related topics. + Principles, practices and techniques of administrative and programmatic research, analysis and programming including an understanding of data analytics, data collection and reporting, data visualization and dashboard management. + Community resources and public/private services and funding sources. + Office administrative practices and procedures, including records management and the operation of standard office equipment, and computer systems. + Electronic health record systems including how to navigate the system and provide basic troubleshooting for user errors. Skill/Ability to: + Monitor, analyze and evaluate program effectiveness. + Develop and evaluate proposals and negotiate contracts and agreements. + Develop, monitor and analyze budgets and program performance. + Research, compile and analyze data, draw sound conclusions and prepare and present effective reports. + Make related presentations at meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations. + Analyze, interpret and apply various regulations and requirements. + Develop and evaluate proposals and negotiate contracts and agreements. + Plan, coordinate and implement administrative and programmatic research and analysis. + Plan, coordinate and conduct special events and projects. + Collaborate with partners and stakeholders and be politically astute in navigating sensitive situations. + Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, community partners, public and others; and provide a high-level of customer service. + Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors. + Organize and prioritize tasks, deadlines and projects effectively and in a timely manner. + Communicate effectively, both orally and in writing. + Provide technical assistance to contractors in the use of electronic health records and data analytic tools; coach contractors on system issues. + Exercise sound independent judgment within general policy and regulatory guidelines. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Behavioral Health and Recovery Services Analyst II: Bachelor's degree in public or business administration or a related field, and two years of professional level analytical, administrative or programmatic experience in a behavioral health services field. Application/Examination Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: Friday, August 1, 2025, by 11:59PM PST Application Screening: Week of August 11, 2025 Combined Civil Service & Departmental Interviews: Week of August 25, 2025 About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels. We are proud to be an Equal Employment Opportunity Employer. Talent Acquisition Contact: Priscilla Bermudez (071125) Behavioral Health & Recovery Services Analyst II-G079) We invite you to explore our Benefits-at-a-Glance (https://www.smcgov.org/sites/default/files/2025-05/Benefits%20at%20a%20Glance%204.29.25.pdf) page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.) In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you. As a County employee, you’ll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service. 01 IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses. + I have read and understand this important information. Proceed to supplemental questions. 02 Describe your program management experience in the area of substance use treatment and recovery services for behavioral health or social services. Include your title, the program(s) you managed, your responsibilities, and the community partners with whom you collaborated. Be specific. 03 Describe your experience collecting, analyzing and presenting data and information to assist in recommending program improvements for behavioral health or social services. Include the type of data, the method you used to analyze, how you presented your recommendations, and the outcome(s). Be specific. 04 Describe your experience interpreting and implementing federal, state, and local regulatory requirements for behavioral health or social services. Include the methods/tools you have used to ensure compliance with requirements and how you disseminated information to staff and contractors. Be specific. 05 How did you learn about this position? + County of San Mateo Website + County of San Mateo Job Interest Card Notification + County Hosted Virtual Event + County Hosted Job Fair + CalOpps.org + College/University Career Center + Community-based Organization Posting + Facebook/Instagram + Friend or Relative + GovernmentJobs.com + Indeed + Job Fair + LinkedIn + Professional Publication/Website (Please specify in next question) + X (formerly called Twitter) + Zip Recruiter + Other (Please specify in next question) 06 If you answered, "Professional Publication/Website" or "Other" to the above question, please indicate below how you learned about this position. Your response to this question will help us in better marketing County jobs. Type NA if not applicable. Required Question Employer County of San Mateo Address County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663 Phone (650) 363-4343 Website https://jobs.smcgov.org Apply Please verify your email address Verify Email