At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Behavioral Health Receptionist

Location: 100 Grove Street, Worcester,
Job Type: [Full-Time/8:30a-5:00p]

At Elara Caring, we believe the best care happens where it feels most like home. Each day, our team supports thousands of individuals on their mental health journey through compassionate, high-quality care — often delivered virtually or in community settings. As the Behavioral Health Receptionist, you’ll serve as the central point of communication and coordination for our clinical and support teams, helping ensure operations run smoothly behind the scenes. While this role does not involve direct patient contact, your impact will be felt throughout our mission of delivering exceptional behavioral healthcare.

What We’re Looking For:

High School Diploma or GED required

2+ years of receptionist or administrative support experience, preferably in a behavioral health or healthcare setting

Proficient in Microsoft Office Suite and general office equipment

Excellent communication skills and attention to detail

Ability to multitask and manage time effectively in a fast-paced environment

Discreet, professional, and able to handle sensitive information with confidentiality

Experience supporting remote or hybrid teams is a plus

Why Join the Elara Caring Mission?

Support a purpose-driven, mission-based organization

Collaborative, team-oriented work environment

Competitive compensation

Tuition reimbursement for full-time staff

Free continuing education for all employees

Opportunities for career growth and internal advancement

Medical, dental, and vision insurance

401(k) with employer match

Paid time off, holidays, and family/pet bereavement

Pet insurance coverage

What You’ll Do:

As the Behavioral Health Receptionist, you will:

Serve as the administrative hub of the office — welcoming visitors, vendors, or staff members as needed

Answer and route a high volume of internal and external calls; deliver clear, timely messages

Support scheduling teams by directing inquiries to the appropriate personnel

Prepare and distribute applications and documentation for incoming staff or candidates

Manage the reception area and office supplies to ensure a professional, organized environment

Coordinate mail, shipments, and file management

Assist behavioral health leadership and administrative staff with clerical and data-entry projects as needed

Be the welcoming presence that helps power compassionate care.
Apply today and take the first step toward joining Elara Caring’s behavioral health team — where your work supports meaningful, life-changing services every day.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. 

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.