Are you looking to launch your career in IT within a dynamic, international company? Join us at Cigna Healthcare as an IT Support Intern in our Madrid office and gain hands-on experience supporting our global team.

What you’ll do:
• Deliver IT support services to internal users as part of the IT Support team.
• Provide guidance, assistance, and follow-up on technical issues related to systems applications, hardware, and software.
• Assist in diagnosing and resolving technical problems, escalating when necessary.
• Help ensure client satisfaction by following up on specific inquiries and support requests.
• Collaborate with IT professionals and supervisors to determine the appropriate course of action when complex issues arise.
• Contribute to process improvement by identifying recurring issues and suggesting enhancements.
• Support the creation of initial technical reports and analyses.
• Learn how to apply standard techniques and procedures used in IT Support.
• Receive coaching and guidance from experienced team members.

What we’re looking for:
• Currently studying or recently graduated in Computer Science, IT, Engineering, or related fields.
• A strong interest in starting a career in IT Support.
• Problem-solving mindset and customer-oriented attitude.
• Good communication skills in English and Spanish.
• Ability to work both independently and in a team.

What we offer:
• A paid internship with hands-on IT experience in a multinational environment.
• Flexible working model (hybrid)

• Mentorship, learning opportunities, and exposure to real IT operations.
• A collaborative and inclusive culture where your ideas matter.

Location: Madrid, Spain
Duration: 6 months, with the possibility of extension.