Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep.

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Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.

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Once you get a glimpse of this one of its kind resort, you know you arrived to a sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.

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 Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?  

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What will I be doing?

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The Beauty & Spa Specialist serving Waldorf Astoria Maldives Ithaafushi administers a full range of hair services, manicure and pedicure, Supervising salon, salon inventory, training, professional massage, provides professional skin care and body treatments, using the standards established by the resort to guests, and possess a thorough knowledge of numerous hair, nail, massages and beauty modalities.

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In addition, the Hairstylist must have up to date knowledge of Hair/Nail trends and services and should be willing to execute specific offerings unique to Waldorf Astoria Spa. He/she must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide solutions to meet the needs of guests. Drive revenue of the hair salon and achieve retail sales targets. Specifically, as Beauty & Spa Specialist for Waldorf Astoria Maldives you will perform the following tasks to the highest standards:

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Maintain complete knowledge of:

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(a)   Hours of operation and activities

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(b)   Hair/Nail services and products

\n\nComplete Brand protocol and treatments certification process successfully\nPromotes and maintains the highest level of customer service to all guests while staying alert to their needs\nMaintain complete knowledge of, and comply with, departmental policies and procedures\nMaintain complete knowledge of Hair/Nail/Skincare products used at the Spa\nAssesses contraindications of guest that may prevent service from taking place\nNotify management of all maintenance needs in the Salon\nActively promote home care programs, meeting maximum retail sales goals\nMaintain cleanliness of the Salon, Consultation, Retail area and Spa in general\nPerform daily routine set up of Salon and Retail area\nAssist with Monthly Hair Professional and Retail Inventory\nCarries out inductions for new team members and conducts regular training if needed of hair services\nProvide neat, legible guest information records as required for the Waldorf Astoria guest experience protocols\nPossess ability to work with minimal supervision\nAttend all required meetings and training sessions\nFollow all resort policies and procedures\nEnsure uniform and personal appearance is clean and professional\nProtect and properly use the resort’s assets\nThe Resort requires that you perform any task deemed necessary by the Director of Spa for the efficient running of the Spa Department specifically and the Resort in general.\nPerform daily routine set up and checking on salon and back of the house\nHandle guest complaints by following Brand procedures and insuring guest satisfaction\nTo set an example to all team\nTo perform all treatment to the highest standards\nProvide detailed information for spa treatments, packages, services, facility, features, and provide spa tours for\nprospective guests\nAssist spa reception duty, provide detailed information for spa treatments, packages, services, facility, features, and provide spa tours for prospective guests.\n

What are we looking for?

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Beauty & Spa Specialist serving Waldorf Astoria Maldives is always working on to ensure a great experience for our Guests. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

\n\nTo have a minimum of a National Vocational Qualification level 1 -2 -3.\nMinimum of four years of professional experience in Hairdressing, cutting, coloring, perming and straightening.\nMinimum of two years’ experience working in a renowned Hotel/Resort hair salon.\nMust hold Massage or Wellness license and certification\nKnowledgeable with multi-cultural service protocols and standards.\nExcellent guest relations and problem-solving skills.\nExcellent time management, organizational, communication and motivational skills.\nCandidate must have a good command of spoken and written English. Fluency in additional language is an advantage.\nPays attention to details and have strong customer service skills.\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!