If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
Business at Sterling BMW is better than ever, and we need an additional Service BDC Representative for our Service Department to help us keep up with increasing demand to fulfill our customers’ needs. In this vital role, you will communicate with our Service Customers to make sure that their vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an important point of contact and an integral part in ensuring customer satisfaction and retention.
What will you be doing?
Answering inbound phone calls, and tend to customer needsScheduling and setting appointments for ServiceReaching out to customers whose vehicles are due for serviceFollow up with via phone, email, and textGeneral administrative duties, as assignedMaintain outstanding phone etiquetteProvide a best-in-class customer experienceWho are we looking for?
Polished, professional, and customer-focusedAmbitious self-starterAbility to present information in a clear and professional mannerStrong time management skillsComputer proficiencyWe offer industry-leading benefits:
Competitive payMedical, Dental, Prescription and Vision PlansPaid Holidays & PTOCompany- Paid Short and Long-Term DisabilityCompany-Paid Life Insurance401(k) Retirement Plan with Employer MatchFree Employee Health ClinicEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.