Salary: $68000-$78000 / Year Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. The BCBA Investigator plays a critical role in ensuring clinical quality and safety across our healthcare staffing operations. This position is responsible for leading investigations into clinical incidents and performance concerns, analyzing trends, and supporting policy and quality improvements. The BCBA Investigator collaborates with risk management, legal, compliance, and clinical ops to ensure compliance with regulatory standards, drive continuous improvement, and promote a culture of accountability and excellence in patient care. Essential Duties and Responsibilities + Intakes, investigates, and resolves non-privileged investigations in collaboration with legal, HR, and compliance, as necessary + Interviews external clinical staff and gather relevant data in furtherance of the investigation and root cause analysis + Maintains accurate, timely documentation within the investigation file + Tracks and analyzes clinical trends across assigned business line + Collaborates with Legal and Compliance to ensure investigations are thorough and compliant + Contributes to corrective action planning and resolution + Presents monthly reports and insights to Clinical Risk team + Supports the Quality Assurance and Performance Improvement (QAPI) program with data insights and quality improvement recommendations + Streamlines auditing processes to ensure accurate, real-time data capture + Identifies systemic risks and recurring issues through investigation and trend analysis + Participates in root cause analysis (RCA) and failure mode and effects analysis (FMEA) + Develops and implements risk mitigation strategies in collaboration with the Clinical Risk Manager and Dept Compliance Officer + Conducts research as needed to ensure compliance with all regulations and standards + Supports alignment with The Joint Commission Accreditation Standards and federal/state regulations + Works closely with clinical operations team and leadership to foster a culture of safety + Serves as a clinical resource and liaison during investigations and quality initiatives + Utilizes case management software and analytics tools to support investigations + Recommends improvements to digital tools and workflows for greater efficiency + Performs other related duties as assigned Minimum Requirements + National Board-Certified Behavior Analyst (BCBA) certification & state license in state of domicile (if applicable) + Minimum of 5 years of experience in related fields, with expert knowledge in the field of autism + Master’s degree required + Strong analytical skills and experience with data collection and analysis + Excellent communication and interpersonal skills, proficiency in the English language is required + Proficient in Microsoft Office Suite and data analysis tools At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays *Benefit eligibility is dependent on employment status. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date. Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors. "Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records"