This position provides an exciting opportunity in managing and responding to upfitter technical questions, particularly those related to electrical systems and CAD data, using a helpdesk system and making sure you answer promptly.

You'd also play a key role in creating and updating technical documentation that upfitters rely on. This includes reviewing and contributing electrical information to the detailed "Body Builder Layout Books" for new vehicle models each year and writing or revising technical "Bulletins" to address common electrical issues or provide specific guidance.