This position provides an exciting opportunity in managing and responding to upfitter technical questions, particularly those related to electrical systems and CAD data, using a helpdesk system and making sure you answer promptly.

You'd also play a key role in creating and updating technical documentation that upfitters rely on. This includes reviewing and contributing electrical information to the detailed "Body Builder Layout Books" for new vehicle models each year and writing or revising technical "Bulletins" to address common electrical issues or provide specific guidance.

Minimum Qualifications:

BSc, Electrical Engineering OR equivalent combination of relevant education and experience

Preferred Qualifications:

Familiarity/experience with Electrical systems (i.e. circuit design; harnesses; electronic module programming; power takeoff (PTO)) Excellent oral/written communication skills Desire to investigate and answer questions on a wide range of vehicle system electrical questions Knowledge of the Commercial Truck Industry (Class 2-7) Ability to work directly with upfitters/dealers outside of Ford Motor Company to provide information and help with vehicle electrical upfit issues General knowledge in the use of Word/Excel/PowerPoint/Outlook/Teamcenter/CAD Ability to work in a "team" environment Must be able to work a hybrid and open work setting

 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

 

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

 

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

 

This position is a salary grade range 5-8.
For more information on salary and benefits, click here: https://fordcareers.co/GSRSP1
 

 

 

Visa sponsorship is not available for this position.

Relocation assistance is not available for this position.

 

 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

 

 

 

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What you'll do:

Body Builder Advisory Service Electrical Analyst Commercial Vehicle Programs:

Direct Upfitter Support & Inquiry Management: This category is all about being the primary point of contact and providing immediate help to the external companies modifying the vehicles. Work with commercial aftermarket body upfitters/equipment companies looking for electrical guidance, technical specifications, or support with the upfit of a Ford commercial vehicles Action upfitter Electrical and CAD inquiries via cloud-based helpdesk/ticketing software system while maintaining our BBAS ticket closure timing targets. Technical Documentation and Information Management: This covers creating, updating, and maintaining the official technical resources that upfitters rely on. Help review/provide necessary electrical updates (schematics and guidance) to the various Body Builder Layout Books for each new model year Author new or revise existing Bulletins addressing electrical upfitter issues Update Body Builder Advisory Service Website as necessary Internal Engineering & Program Liaison: This involves working closely with internal Ford teams (i.e., engineering, planning, manufacturing) to share information, resolve issues, and provide expertise from the upfitter perspective. Work directly with vehicle line/program engineers on commercial vehicle issues, defining upfit guidance, clarifying technical specs and conveying information back to commercial vehicle upfitters Convey emerging quality/design issues back to responsible program engineers/assembly plant vehicle teams Work with Forward Model vehicle architecture and programs (planning and engineering) as a subject matter expert for commercial vehicle applications/vocations, and help determine the effect on new vehicle systems/options as they apply to aftermarket upfitters for commercial applications Event Participation and Support: This includes participating in specific events designed to interact with and support the upfitter community. Support Special Vehicle Engineering Upfitter Measuring Sessions Support Commercial Vehicle Product Conference Events, including annual Spring and Fall National Truck Equipment Association Work Truck Week.

The role balances external customer support, technical writing/publishing, internal collaboration and advocacy, and participation in industry events. It really is a central hub for communication and technical expertise related to commercial vehicle upfitting!