**Overview** GovCIO is currently hiring for aBaseCamp SME to support the management and maintenance of the Veterans Affairs IT infrastructure. This position is responsible for customer and resource management, self-service request management, sustainment, and cloud migration. This position is fully remote, located in the United States. **Responsibilities** + Maintain customer accounts, workgroups and national data sets. + Automate routine provisioning tasks. + Migrate BaseCamp into the cloud. + Support Sherpa developers with production and intake issues. + Provide expertise regarding the business rules of BaseCamp and Sherpa. + Provide technical support to the Customer Enablement team for all BaseCamp tickets. + Develop, maintain, and document database tools, administrative strategies, and best practices. + Design and implement data models and access layers to support new product functionalities. + Solve complex technical challenges, providing innovative and strategic solutions. **Qualifications** **Required Skills and Experience:** + Bachelor's with 12+ years (or commensurate experience) **Preferred Skills and Experience:** + Familiarity with Agile methodologies and project management tools. + Certifications in relevant technologies. **Clearance Required:** Ability to obtain and maintain a suitability/Public Trust \#TAPS **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here’s what you canexpect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $150,000.00 - USD $185,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5986/basecamp-sme-%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5986_ **Category** _Information Technology_ **Position Type** _Full-Time_