POSITION SUMMARY

Thorough knowledge of La Tropical menus and beers, this position creates a positive, friendly guest interaction by providing exceptional service and hospitality. Preferably minimum 3 years’ experience.

ESSENTIAL DUTIES & FUNCTIONS

Candidates responsibilities will include (but not limited to) the following:

Greets guests in an enthusiastic and friendly manner. Take beverage orders from guests and servers Prepare and serve alcoholic and non-alcoholic drinks consistent with the taproom’s standard drink recipes Learns the names and personally recognizes our regulars Record drink orders accurately and immediately after receipt into the POS system Accept guest payment, process credit card charges and make change (if applicable) Wash and sterilize glassware Receive bar orders and stock accordingly Accountable for opening and closing duties as prescribed Prepare prep, for example, garnishes for drinks, restock straws, beverage napkins, silverware roll-ups, etc Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages Maintain stocking of everything needed for service at the bar, for example, ice, bottles, glassware, garnishes, etc. Present all menus, make recommendations and answer questions regarding F&B Maintain cleanliness in all areas of the bar including, counters, sinks, utensils, shelves, storage areas, floors, floorboards, POS systems Maintain sanitary environment throughout the entire bar Clear and reset tables in bar area Report all equipment problems and bar maintenance issues to restaurant manager Provide a genuinely hospitable experience DESIRED CAPABILITIES/CHARACTERISTICS Must be at least 21 years of age. Prior service experience in a high-volume restaurant or pub required. Thrives in fast paced environment; willing to work flexible schedule, including weekends/ holidays/ overtime. Able to demonstrate integrity, mature judgment in handling all matters. Excellent organization and problem-solving skills; works well under pressure. Outgoing personality, positive attitude and strong verbal communication skills. Team work ethic. Basic math skills to handle cash, give change and balance cash drawer accurately at the end of shift. Responsible Beverage Service Certificate and Food Handler Certificate required upon hire; willing to complete Beer Server Cicerone Training. General knowledge of craft beer is desired. KEY RELATIONSHIPS Reports directly to Taproom Manager. PHYSICAL REQUIREMENTS Majority of the shift is spent standing, carrying, bending, stretching, stooping, pulling and pushing. Ability to lift and carry up to 60 pounds. Environment is primarily indoors/outdoors and may involve noise and temperature changes. Must be able to work flexible/rotating shifts, weekends, holidays, and/or overtime as needed.