Now Brewing – barista, Reserve Cafe - Starbucks Reserve®!  #tobeapartner 
 
From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a place for community, gathering, and dynamic shared experiences, Starbucks Reserve® plays an important role in the broader Starbucks portfolio. Starbucks Reserve® celebrates craft and a place of belonging in a portfolio of unique flagship locations, Starbucks Reserve® Stores and Reserve Kitchens across the US.

Our Reserve Cafe food and culinary zone is an Italian-inspired bakery and kitchen that brings to life high quality culinary offerings within our Starbucks Reserve® experience. Our Reserve Cafe partners strive to exceed the expectations of our customers by showcasing the art of culinary innovation. Partners act as ambassadors for our food platform, preparing our freshly baked pastries and food offerings using premium ingredients. Reserve Cafe partners will use their knowledge and expertise of our exclusive products to inspire and delight customers by showcasing our sweet and savory food and beverage pairings. This fast-paced environment encourages partners to develop their passion for service while working alongside a diverse team of Starbucks partners.

This job contributes to Starbucks success of the Starbucks® Reserve brand by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of quality. Through a commitment to operational excellence, they work together as a team to create the Starbucks® Reserve Experience for their customers and one another.  The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.  

As a barista you will...

Responsibilities and essential job functions include but are not limited to the following:  

Coffee & Food Expert and Brand Ambassador: 

•    Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks 
•    Provide unique coffee and food forward experience for every customer including keeping up with production demand throughout the day 
•    Serve as coffee and food expert providing exceptional knowledge of food and beverage products and the ingredients used in those products. 
•    Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events. 
•    Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards 
•    Follows health, safety and sanitation guidelines and standards 
•    Contributes to positive team environment 
•    Maintains regular and consistent attendance and punctuality 

Service: 

•    Anticipates customer and store needs by constantly evaluating environment and customers for cues 
•    Delivers exceptional customer service to all customers 
•    Support store events model and execution 
•    Responsible for full-service model in applicable locations 

Sales: 

•    Maintain knowledge of a wide variety of rotating food, beverage, whole bean and retail items 
•    Engage customers and leverage selling skills through recommendations, suggested food, beverage and coffee pairings and equipment demonstrations 

Operations: 

•    Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift 
•    Maintains a clean and organized workspace so that partners can locate resources and product as needed. 
•    Operates in an environment with rapid innovation with minimal turnaround time from innovation to product and service delivery to the customer 
•    Supports inventory management, receiving and storage of deliveries 
•    Utilizes production planning tools to ensure item availability 
•    Prepares, finishes and assembles beverage and food items utilizing necessary equipment 
•    Stocks and maintains all display tables and cases and all supplies and wares needed for service and sales 
•    Proofing of various doughs and laminates 

We would love to hear from people with…

Basic Qualifications 

•    Experience in the service, culinary, restaurant or entertainment industry (i.e. restaurant, bar, theater, kitchen, specialty retail, or hospitality) 
•    Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time 
•    Reading, writing, and oral proficiency in the English language 
•    Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays 
•    Ability to carry 35lb on a consistent basis 
•    Ability to memorize complex menus, ingredients, beverage & food builds 
•    Health code certification per jurisdictional requirements 

Preferred Qualifications 

•    Ability to understand and carry out oral and written instructions and request clarification when needed 
•    High attention to detail with the ability to multitask and prioritize effectively 
•    Ability to work as part of a large and matrixed team 
•    Additional languages beneficial 
•    Ability to learn quickly 
•    Strong interpersonal skills 
•    Ability to build relationships quickly 
•    Ability to work in multiple positions within different store departments (Zones), performing many different tasks within the departments during each shift 
•    Facilitation and presentation skills beneficial 
•    1-2 years of specialty retail sales experience beneficial 
•    Ability to carry and balance a tray beneficial 
•    Baking or Culinary Certification/Degree beneficial 
•    Pizza making experience, additional baking experience beneficial 
•    Basic culinary knife skills beneficial 

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.  Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com.  

At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

 Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.